mydentist, Peel Street, Barnsley

My dentist referred me here to have a wisdom tooth removal. The process took from March to now, but through no fault of MyDentist, they fitted me in as soon as I rang and I managed to get a cancellation appointment, which I wasn’t expecting. The team who dealt with my extraction were brilliant from start to finish, they explained everything and were really reassuring. The extraction wasn’t the easiest and it wasn’t 100% straight forward. I don’t suffer with anxiety around dental work but I imagine if you did, the staff would be really calming. I got there early and was seen 25 minutes before my appointment time. The aftercare was explained to me much better than previous work elsewhere. I understand we all have different experiences looking at some of the reviews on here, but I honestly can’t fault them for the service I’ve received. I’m also grateful the tooth is gone!

I suffer with anxiety when it comes to dentistry. The receptionist, assistants and surgeon here seemed to understand this and helped me to feel completely at ease. The extraction was a tricky one as a lot of my tooth had already crumbled away, but the surgeon was an absolute trooper and was determined to make it as quick and easy as possible, giving me positive encouragement all of the time. I can tell that all of the staff here work so well together as a team, and that the experience of the patient is number one. Thank you for giving me the courage to come back before it gets this bad in future. Keep doing what you are doing, great job!

Very disappointed with our experience at My Dentist—Peel Street, Barnsley. We had an appointment for our child but weren’t seen until nearly an hour later, with no explanation or apology for the delay. It was only a simple routine check-up, yet we were left waiting with no communication. My wife also had a filling done here some time ago that ended up causing her pain. We had to go to a private dentist to fix it, as the original work was not done properly — costing us extra time, stress, and money. To make things worse, after waiting months for another appointment, we received a cancellation letter with no explanation at all. When we called to rebook, the earliest they could offer was another 6–7 months away. That’s simply unacceptable, especially after already waiting so long. Overall, the service has been extremely poor, and we’ve lost trust in the practice. Would not recommend.

Overpriced, £60 was their affordable check up. Long wait times while there's no one else in the waiting room. Not very friendly dentist and the receptionists and the dentists/hygienists are stood having a chat in the waiting room, or mincing about the place singing along to the radio. Couldn't even print out a page of A4 paper without there being issues. Horrible vibes, won't be back.

The service I received has always been exemplary and my last visit was no different. Everything from reception to the treatment was excellent.