Abbey Vets

Took our third cat, Cookie, to get her first vaccination and the whole process felt really rushed. I get it being busy but instead of offering our cat a terrible experience rebook it! The vet didn’t show any compassion to the little kitten as she injected her microchipped and caused lots of pain. Followed by the her first vaccine which was done in even more pain!!! Our cat was a little angel till yesterday and now she’s all afraid of being picked up any more and hides away. Really wish we went to the other Abbey vets practice as we had a much more pleasant experience there…

Amazing vets! Fantastic care and sound advice for my old cat. Definitely feel they have the animals best interests at heart. My cat (and me!) were very well looked after. Warm caring vets, nurses and reception staff. Amazing value for money too. Thank you to Liz and all the team that took care of my cat Ralph.

Debbie receptionists at barnsley branch was rude to me when I rang this week to book my dog in for vaccination booster and check up. I was lovely on phone to her just wanting to book an appointment and got attitude and rudeness its not on. I rang after 8:30 and got Cudworth Abbey vets and got a lovely receptionists who booked me in. Abbey vets need to train debbie on her attitude as they will loose clients and their pets. It right narked me off and its not on.

Our family dog was registered here and due to neglect we later lost this dog. He was the heart and soul of the house and family and upon being seen by one of the vets here, he was prescribed something which after having had a second opinion shouldn’t have been prescribed without a proper examination. We were informed by this second opinion that a build up of black wax limits how far in the ear you can go and that in order to have seen whether the infection was deep in ear, the dog would have to be put under sedation. But because our dog deteriorated badly and suddenly this couldn’t happen. To which the second opinion vets took care of our dog as best they could and told us that toxins had leaked into his brain from medication he was given. We lost our dog that night when he was given anti sickness, anti-seizure medication and antibiotics by this amazing second opinion vet (not abbey vets) he was finally out of pain and sleeping soundly. If our dog was checked properly and given the right treatment at the right time he may still be here. For this reason we have unregistered all other family pets from this branch. He was just 5 years old!

Animal Cruelty at the hands of Abbey Vets. Avoid please as I don't want your pet to suffer like my baby. I would give no stars if I could. I took my dog in to be spayed here and have a recheck on her eye. We saw a student nurse unsupervised on admission.(Didn't realize at the time though). She wasn't sure if she could be spayed today due to some reason that made no sense to me so ask if we could get a opinion for a vet. That was fine and she was admitted. I was told they would phone me and let me know how her eye was and if she could be spayed. By 12 o'clock I had heard nothing. So I phoned the vets for an update only to be told she hadn't had her eye looked at and they didn't know we had asked for a vets opinion on the spaying. The nurse I spoke to said she would phone me straight back. Well that took until 2.10pm they said there was no reason she couldn't be spayed and said they would spay her within the next hour or so. That was fine. Then when we picked her up she came out in an awful condition. Had to take to another vets after we picked her up due to her condition. She was cut badly multiple times when they shaved her, they told me it was a small nic with the shaver which was a lie. There are 3 deep cuts (not from the spaying) and 7 grazes. Totally unacceptable. Then no fuilds given at all. She was very dehydrated. They made her walk to me when she was clearly in a lot of pain. Totally refused to give me her medical records on what they had done and given her today. When we was with the different vet getting her checked over we phoned Abbey Vets to again ask what pain relief if any she had had and then got told she had had a pre med but couldn't tell us what that was. No pain relief given to come home with even when requested. I know these are needed from when my other dog was spayed at a different vets. Also at the time of booking her spayed we requested a post surgery suit this again was not given. For the checkup on her eye. The vets told us to keep giving her the eye drops she was given a week ago but the medication says disregard after 7 days of opening so that not possible. Didn't give any more. When I complained about her treatment I was told it's my fault for not requesting fuilds and her now full healed previous skin allergies is why her belly is cut and grazes to pieces and is why her tail stub has no hair but then could give a reason when I said her tail stub has never had hair as she butt rubs it after zooms and that been the case since a puppy. At the other vets was told she don't need more treatment on her eye and they said her treatment is nothing short of cruel. I obviously will be report this to the RCVS. Please don't take your pets here. Also do your research on there price as for the eye drops she was given on a previous visit they charged 5 times as much as you could buy them over the counter for without a prescription. All about the money and no care.