Express-Cremations

Having made several phone calls to funeral service companies in a very emotional and distraughal way and getting nowhere fast, then Gordon answered my enquiry without being pushy without selling me anything without trying to convince me of anything he was just so caring understanding and informative. I had him on loudspeaker and my two friends could not believe what fantastic customer service we've received from him representing Respect. We knew this was the correct place for them to take care of Mark my late partner." Gordon thank you very very much for you and the whole of your team that you all work together so well, ensuring that my Mark's Cremation wishes were carried out and he has arrived home safely this morning. God bless"

I used their services for my late aged mother. At the time I was bewildered at what needed to be done, plus it was hard to mentally process everything, plus my Mum hadn't got her affairs in order in any way. There were many basic obstacles - even something as simple as registering the death involved at least 4 govt departments due to the circumstances. Gordon spent a lot of time with me on the phone in the immediate aftermath and gave me so much good information for how to proceed. It was invaluable. Alison then helped with the "technicalities" afterwards and my concerns, questions, and requests. We had to do all this remotely due to family circumstances. One hopes that a funeral company can make it as easy as possible for us as we stumble around. Personally I found them very good...to the point I''d be happy for them to see to my own departure so that those left behind can have something of an easier process to cope with.