Beaverbrooks

Felt disappointed with the customer service. Felt judged as if i was too “poor” to shop there as i was using a gift voucher. The sales assistant only perked up when my husband had mentioned he recently brought an expensive watch from them and wanted to use up the voucher. Only then the staff member showed more interest. Left disappointed with the customer service.

Fantastic service from all the staff but Javeira in particular was very friendly and helpful. We visited twice between a couple of months and she remembered us and greeted us and took her time to catch up with us whilst also organising my partners wedding ring for us. Excellent service!

Use this place ( Tag Heuer boutique ) for watch services, this time called in to look at a watch in person but it needed ordering in. I put down a deposit and waited a few days for delivery. When it arrived I called in but decided not to buy the watch and it was refreshing to recieve a no quibble refund of deposit and absolutely no pressure to complete the sale from staff... Will shop here again, and thanks for a first class service.

From start to finish, like the diamond I purchased, the service was flawless. From entering and expressing my needs, they sat me down privately, showed me the extensive collections of Saphire and diamonds, Melissa, the representative had guided me through the entire works to find the right diamond, I cannot express my gratitude enough and I would highly recommend her! A very happy customer who will undoubtably return.

We recently brought 2 watches from Tag Heuer shop in white Rose Leeds, Anna was the lovely lady that helped us on this occasion, we have to say that she was the most pleasant and friendly and professional young lady that we have ever had the pleasure of meeting while making a purchase of any kind, the watches we purchased were for our wedding day and since our visit to the shop we have received a wedding card prior to our big day and an email after which we think is a really lovely gesture, thank you Anna,Tag Huer have the best employee in you and we really hope they recognise this, thank you again for all your help and best wishes, from Anthony & Lynne x