H. Samuel

Went to this store in my lunch hour, I wanted to buy a ring and I was approached by Rachel and she was so lovely and friendly, so very helpful. I had to return to the store a few days later with the ring as the size was incorrect, I went across to another lady for help but as soon as Rachel seen me in store she came straight over and again was just so friendly, she even cleaned a ring I had taken in of my partners to she her the ring size. Rachel went above and beyond in my opinion so please can you let her know how please with her services I was. Thank you Rachel Dawn Mullins

Visited H Samuel today and as always got taken care of in the best possible way. I was served by Georgina, what an absolute asset to the company. Only if all businesses had staff like Georgina, life would be a breeze! Overall experience, 10/10.

Excellent experience from start to finish. I love my new wedding ring and even had my engagement ring cleaned too! Nafisa was amazing and so friendly. Thank-you!

Ireti was sooo friendly and helpful ! Made the experience very special by showing real interest and enthusiasm. She allowed us as much time as we needed and ensured that my partner was able to assess all options before going ahead. She even took interest in my own engagement ring and suggested help with resizing etc. Queen 💅

I visited H. Samuel in Leeds to get a welded bracelet done and was lucky enough to be helped by Ana. Her customer service was absolutely phenomenal — friendly, professional and genuinely caring. She made the whole experience stress-free and enjoyable. She’s a real credit to the team, and I truly appreciated her excellent service. Thank you, Ana!