Ultralets

Currently starting the process or letting out my property with Ultralets, Katie who handled all the viewings was very professional and showed all the important things to potential tenants. Sasha who handled all the applications was brilliant, always available when I had any queries regarding applications. I am confident we have chosen the correct applicant for my property

Been using Ultralets based in Beverley, to manage our portfolio of properties and found them to be excellent and extremely professional in everything they do in the letting business. Sasha who has just found us another tenant to Hannah, Chloe Sarah and the rest of the team WELL DONE.. Highly recommend them.. Dave Hughes👏👏

I initially believed I had a tenancy agreement with Ultralets. However, when collecting the keys — after all paperwork had been signed and deposits paid — I was informed that Ultralets were only placing a tenant and that my tenancy was actually directly with the landlord. This was never made clear beforehand. I was not provided with any contract reference numbers or a named point of contact to report maintenance issues — only a generic email address. Due to the loss of an extremely close family member, I had to end my tenancy early. During this time, I was ignored by the landlord, only to be harassed months later. I was also charged for damages that I did not cause to the property. I was then told that Ultralets would be relisting the property and that I would need to contact them to find out when a new tenant was moving in. Despite this, they refused to provide any information. A new tenant was placed in the property a full month earlier than originally stated, yet I was still required to pay that tenant’s first month’s rent. Had I known how unprofessional and opaque this company is, and how closely they work with landlords operating under questionable tenancy arrangements, I would have avoided them entirely. I would strongly advise others to do the same.

I am a new landlord and recently came onboard with Ultralets. Sasha was my first contact she was warm, friendly and approachable and guided me through the process with ease. The whole team has been brilliant from the initial house visit with Jake who wasn’t like any of the other estate agents that had been before to the rest of the team that have made contact to find the perfect tenant. When I purchase my next house I will again use Ultralets to manage it.

Excellent service from Ultralets! Only been renting from them since June but the house has come with a few issues, but Ultralets are more the happy to send someone out to look, they send someone out either the next day or that same week! Amazing service! Darren who has been a few times now is amazing, so friendly and does an amazing job. Thank you.