Freight Coordinator
<p><strong>Freight Coordinator<br />Salary: £27,000 - £30,000 (some flexibility - DoE)<br />Bradford - fully office-based</strong></p> <p><strong>Role Overview</strong></p> <p>Our client, a global freight forwarder, is looking for a proactive and customer focused individual with experience in freight forwarding. You will be responsible for delivering high-quality customer service to overseas agents and import clients. The role requires a proactive approach, strong relationship management, and effective communication within a fast-paced team environment.</p> <p><strong>Why Apply?</strong></p> <p>This is a fantastic opportunity to develop your skills further within Freight Forwarding. You will gain exposure to a range of transport solutions from exports, imports, cross-trades, LCL, Airfreight and Sea freight. You would be joining a company with a great culture and working environment providing a range of benefits. </p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Handle customer enquiries via phone and email and manage shared inboxes</li><li>Obtain pricing, provide quotations, and process customer bookings</li><li>Input and maintain accurate data across operational systems</li><li>Liaise with customers, suppliers, subcontractors, and overseas agents</li><li>Prepare, check, and issue customer documentation, including bills of lading</li><li>Interpret customer requirements and promote high service standards</li><li>Support team objectives by maintaining productivity and accuracy levels</li><li>Carry out additional reasonable duties as required</li></ul> <p><strong>Skills and Attributes</strong></p> <ul> <li><strong>Essential:</strong> experience in <strong>import/export freight forwarding</strong></li><li>Strong customer service focus with a proactive, positive attitude</li><li>Ability to manage workload, prioritise tasks, and meet deadlines</li><li>Good IT skills, including Microsoft Office</li><li>Calm, organised, and detail-focused, with the ability to work under pressure</li><li>Self-motivated team player with flexibility to support wider business needs</li><li>Good standard of education, including Maths and English</li></ul> <ul> <li>Industry-related qualifications desirable</li><li>Previous commercial or coordination experience advantageous</li></ul> <p>If you are just starting out in your career in freight, or are experienced in the industry, we would love to hear from you.</p> <p><strong>Please note, due to the volume of applications we receive, we are unable to respond to every individual. If you have not heard back within 7 days, please assume your application is unsuccessful.</strong></p>