The Groom Room Halifax

I’ve taken my 2 dogs to the groom room in Halifax for quite some time now and always had positive experiences. Since my oldest dog passed away I took my 1 year old dog Minnie and Scott did her groom, it’s the first time we had met Scott . He did the full works bath,nail clip and groom . Her fur was very over grown and due to her cross breed Jack Russell/pom - she’s not the easiest to get right as she’s part wire haired but also has the fluffy ears and tail of a Pom. When I picked her up I was very pleased with the job he had done! He used a seaweed shampoo which gave her such lovely soft finish to her fur. The way he had trimmed her was perfect . Very vigilant and patient , and he took great care of her and understood her nervous temperament. I highly recommend .

I paid £ 55 for my dog to have the full works done Inc ear cleaning . To which they didn't do . They were asked to trim his tail . They have cut into his tail for which there is blood which I didn't see until 2 days later I'm not a happy customer. Sorry ex customer. Please beware for your dogs sake . Very amateurish by this girl in my eyes .

Our dogs first groom today and almost cancelled after seeing the other reviews, however felt at ease as soon as we arrived as the two ladies that were working was lovely and they did a fab job, also added on a nail trim for my nervous whippet and they've done them perfect. Thank you ladies! We will be back again.

I was very happily surprised to walk in for a nail clipping for a jack Russell, to find immediate assistance and getting on with the job. It's the staff as ever that make the difference and make it worth going. £10 and out in ten minutes. Thankyou ladies.

Took my whippet here for the first time today to get his nails trimmed. When I got him home, I noticed loads of blood allover my kitchen floor tiles. It turns out the lady who cut his nails had cut far too close and has made him bleed. Now I can't take him out for walks for fear of it becoming infected. Won't be going again or recommending to anyone