Boots Pharmacy

I find the staff in this store consistently rude and dismissive. Each time I visit, I’m left standing there without any acknowledgment while they continue typing on their system. A simple “Hi, I’ll be with you shortly” would make a difference, but instead the first word I hear is usually just “Yes” — without eye contact or courtesy. This has happened repeatedly, and the store manager in particular sets a very poor example. Because of this ongoing lack of respect and professionalism, I have now moved my prescriptions to Wells. .My strong advice: the entire team needs proper customer service training, starting with the store manager.

This branch has definitely improved its customer service. Thank you Stacey for solving an issue with my prescription ( not the pharmacy’s fault). I really appreciated your professionalism and helpfulness regarding this matter.

Good pharmacy. The only one thing I would change is, one more staff member! Everytime I go in it's always a long wait. Never anymore than 2 staff on at a time

Terrible have number to txt Never bother 5 days to make a prescription up then ignorant on phone Definitely changing chemist

Rude one member of staff who will lose boots a lot of customers if boots dont listen the lady who was working today was a total joke and very rude