The Freeman Cookhouse + Pub

Went today for £5 meal deal. Not bad at all. Staff maybe could smile a bit more but all in all not bad

Very inconsistent, tried to order stella as was on the board but said they didn't have it. I said then why is it on the board guy shrugged his shoulders. So ordered bottle of prosecco at 18.99, wasn't going to apply 5 pound discount until we said something. Which was strange. Also as pictured drinks menus aren't up to date as prosecco showing with 6 pound discount rather than 5 pound discount. Can't comment on food as didn't have any. But seriously these are very simple things that can be pointed out by anyone. Sort it out!

No one to great / seat me , calamari arrived extremely greasy, 35 min wait for main, main arrived without coleslaw or garlic bread. Staff advised they would feedback RE where main was, I was left to go and chase Best thing about the experience was the music in the rest room !!! AVIOID !!

Absolutely fantastic service and food was superb!! Talk about amazing quality for the price. Special mention to Mike and Terri Ann, they go far beyond to ensure the customers are happy, terri thank you for your constant smile and always checking in, you guys desrve a medal, thank you so very much for understanding we have a young autistic boy, brilliant staff and service.

The only good part is the food was good overall. As soon as we were seated we were Forced to only select from the Boxing Day menu. No mention of this in the different pre printed menus we had been studying for a few days. Including ones that offer other meal deals and options. Hey ho not the end of the world. Waited 20 mins after finishing mains, empty plates still on table, no staff attention or care, gave up and left without dessert. Having had to go to the bar to pay but no surprise, the chap didn’t ask if we were ok. Lass behind the bar moaning to me that she hates working Boxing Day, apparently hated Xmas eve too, but Boxing Day is worse. Mood hoover love???!!! Go work somewhere else PLEASE and save us the sob story. Didn’t come to spend £50 on food and more on redwine, on Boxing Day, to listen to your woes 🥱 No onion rings with steak, had to go to kitchen to politely enquire. Was told our server should have mentioned they had run out. Steak dinner short of fave item. Toast with pate. Some toasted, some doughy. Just no love or care. Staff lovely but totally disorganised. No leadership. I would say disinterested and we were an inconvenience. Arrived 6pm aa per booking and waited so long to be acknowledged or seated, we left and returned later. Having been unable to find anywhere else open for dinner. Our fears were realised. Peppercorn sauce portions both different on the two steaks we ordered, and incredibly small portions of sauce on both. Sticky tables, felt grubby. This place was not overly busy. A spoiled Boxing Day treat for two carers with elderly family who needed our time love and attention for the entire Xmas holiday, we were trying to get to the seaside for some adult time away. But it was crap to be honest and we have been good customers at freeman cookhouse.