Waterside Lodges

The accommodation was clean and reasonable bed comfort. Bathroom and shower was clean. Kitchen was clean and well appointed. Underfloor heating did not work. Felt cold in evening. Small heater was supplied but inadequate. Am out of stairs from basement to top floor would not be appropriate for older or disabled. The view from the top floor was of tree tops and electric pylons. Walked the site with our dog. It was an old industrial site with broken decking dumped in pile along the walk. Pylons everywhere.

Beautiful location, but lots of items not working… plug in heaters to heat, show underfloor heating but that didn’t work either leaving no heating in the bathroom, then to top it all off we had something scurrying around in the wall / ceiling cavity both nights. We could hear it throughout the night… sent to owner who just said thanks for letting me know… after we didn’t get a good nights sleep in the 2 nights we were there. Not great at all. What a let down.

The lodge is great. But when it is checkout time . There will be cleaners and other staff waiting for you to get out. They won’t allow even a minutes delay. They will make you feel evicted. Otherwise the lodge is great to stay for a weekend. No take away or restaurant near by though.

Appalling customer service from owner. Rude and never answering the phone. No heating in main room apart from a fan heater or lighting the fire. Plug in heaters in bedrooms little to no storage or hanging space. WiFi did not work so to did not work. A shame as a nice setting.

Lovely views of the ponds and the canal from our rooms. The rooms are spacious, clean and the beds are comfy.