Asda Glasshoughton Superstore

Pretty standard supermarket with a good selection of goods including clothes and homeware but the problem is the car park. I don't know who designed the single exit & entrance onto an already busy roundabout with the petrol pumps also on that road but it's very poor. The bottleneck is horrendous, it doesn't have to be busy before you have to queue and fight to get out. If you're in a hurry avoid this place a quick pop and shop is impossible.

Used the Amazon return service at the store it was dire. Was sent to double doors at back of store to wait for someone. No one cane so had to shout through the doors to get someone. Then had to wait again as the lady doing returns was busy. When I have returned Amazon orders before at Pontefract you go to the counter and they do them there. Here the poor woman was using a veg basket to put stuff in at the end of the veg aisle! She said herself not done for ages so she was doing her best. This however is not an acceptable way to be returning items and processing them. What made us worse was on my way out at the customer counter there were 3 woman chatting doing nothing. Surely this is the best place to be handling the Amazon returns? When I got home I checked my emails to see if return confirmation had come through and it had but for one item only the other 2 still said awaiting return? Therefore I had to contact Amazon myself.

Wow. A bit of a 'mare' to get in/out of the car park. Only one EV charger in the corner, needs more. But the shop itself has everything you need and more, clothes, food, electricals...and such keen prices. Glad I popped into. Just watch out for the socially inept people from Cas or Ponte. They don't care how they drive, (do they have a licence even?) park or anything. They park in disabled bays despite not showing a badge and hop out smartly to queue at the cash machine or shop in-store. Drive at speed past kiddies and elderly in the car park.

Normally shop here weekly and all the staff are normally very friendly, however on this occasion there was a female picker, dashing around with crates and was extremely rude! She even carried on arguing the fact that she was dashing around the store and ran into me. Definitely needs customer service training. No apology, just walked off in a very abrupt manner! Not a happy customer!!!!

We do our weekly shop either at Lidl or Asda in Castleford. To this point what has decided it was if we fancied a ready meal Indian. If we did then Asda got our money because their Bom Bahia range is excellent and the meal deal was attractive. Today we went to Asda for our weekly shop only to find the meal deal has been stopped! When I asked the assistant she said a lot of the meal deals have been stopped. How crazy is this when money is so tight for everyone? Also how short sighted. Our average weekly shop is around £100 and now this will be wholly going to Lidl instead of alternating it with Asda.