Troy Autopoint Halton Vehicle Repair Leeds

Excellent Garage, very thorough in their work. I really appreciate their attention to detail. The work on my car was detailed and to high standards. Also I noticed while waiting in for my car the consideration they showed their customers. For example I had to wait for a few short minutes because the Staff member behind the desk had to ring another customer to tell them that they had left their keys behind, I thought that showed great customer service. Also they left me with an bottle of screen wash in My Car remaining from the Car service that didn't get used up, and that is quite useful. It wasn't any one thing, but everything they did was helpful.

I have been a customer for many years and wouldn’t go anywhere else… excellent, fast and reliable service from friendly, yet professional team. Peter on Reception is amazing! I trust them implicitly. Thank you, Troy team! XXX

Contacted Troy’s about my boot not opening, got back in touch almost straight away booked me in the same week, kept me up to date with the repairs. Definitely recommend as a young women I’m not to confident going to garages on my own but these guys made me feel comfortable:)

As a female I will never use this garage again, I’ve used them for years but they seem to think that they can speak to you without respect. My car spring decided to break on selby road on the way up the hill. I was advised by someone who saw my car heavily smoking that I’d need to be really careful getting the car up the hill as the tyre if it blows could take half the engine off my car with it. So when I arrived first thing in the morning I was greeted with a smoking mechanic who didn’t like where I had put the car. I asked nicely if he minded for two minutes as I spoke to the guys inside as I was really worried about driving the car. Instead the guy took my cars and insisted he would move it without any understanding of why I was there. A person then phoned me to say they had fixed my car to which I said I finish work at 5 am I ok coming up straight after (I’m 10 minutes on foot) not a problem the guy says. I get a phone call from them at 5 asking where am I, I say 10 minutes to which I hear in the background I guess we are waiting for her then (with frustrated tone). I go into the garage and I’m barely greeted with 5 words. Clearly being a paying customer is an inconvenience for this garage. Which I arrived before their closing time. Then I get into my car, my locking nut is left on the passenger seat rather than back where they found it. Really sad about how they have been and such a shame as up to now they have been lovely but clearly different personnel there.

Absolutely fantastic service. I needed a broken coil spring repairing as a matter of urgency as I was due to make an essential 500 mile round trip on Friday ( this was 12.30pm on Wednesday. ) They completed the repair 4 hours later. Would highly recommend.