Dewsbury Health Centre Pharmacy - Avicenna Partner

All the staff waste your time, delay your prescriptions, even lie about not having been given prescriptions by the surgery. Very unreliable and dishonest, not trustworthy at all, I have had the worst experiences waiting around for our prescriptions. Do not take your prescriptions there!

Opening time is 8am,but its never open until 8.45am onwards, poor excuses has to why,surgeries open at 8am,so should the pharmacy,then they play catchup all morning,was asked if i wanted my prescription sent to a pharmacy nearer to me,no i want my prescription from there,ive been going there for 40yrs,if i was late constantly to my job,i would have been sacked within a month.oh now they tell me theve changed thier opening times to 9am,so why is the times on the door,and on thier website still 8am 😡 anyhow ive now passed my complaint onto the ombundsmen has complaining to the pharmasists themselves acheives nothing.

Been ringing this pharmacy for 2 hrs now...26 times!!...no one can be bothered to answer the phone.....lucky its not an emergency... Absolute disgrace.....and don't come with were busy...or were short staffed...not my problem....you are not keeping up to a service you are expected to......2 hrs!....not professional at all....

Absolutely useless, given a weeks notice to have my prescription ready but still isn't done. Tried ringing but as usual they don't bother answering, website says they're open good Friday so went to see if prescription was ready but they were closed. No timetable on door to say when they are open. To say they have quite a few people working there they still take 20 minutes to get your prescription ready. Place is going backwards instead of improving whoever owns this place needs to bring someone in to sort it out.

I wouldn't recommend this place to my worst enemy! I know its in the health centre but do not just these with a paperclip let alone your medication! I spoke to someone on Friday about my moms medication that has now running out, I was told delivery will be Tuesday (today) as my mom still had enough until today I decided to have them deliver it, I specifically told them to deliver it unless someone can collect it before them, and she repeated this info back to me multiple times, saying she's noted this down. Call them today and apparently she noted that it will be collected, there is no driver to deliver it now, and worst of all THEY CANT EVEN FIND THE MEDICATION! THEY HAVE LOST MY MOMS MEDICATION, IN A PHARMACY THE SIZE OF A BABIES SHOE BOX! IM YET TO GET A CALL BACK ABOUT IF THEY HAVE FOUND IT OR NOT, IVE BEEN WAITING FOR NEARLY AN HOUR NOW!