EE

EE Dewsbury offers a full range of mobile phones, broadband, and accessories, with helpful staff ready to assist.

The EE store in Dewsbury is a key destination within The Princess of Wales Precinct for all your mobile and broadband needs. As a prominent telecommunications provider, this branch offers a comprehensive selection of the latest smartphones, tablets, mobile plans, and home broadband services, alongside a wide array of accessories.

Customers visiting the store can expect a dedicated team ready to assist with everything from choosing a new device to understanding complex tariff options like FlexPay. Reviews highlight the staff's helpfulness, politeness, and ability to clearly answer queries, ensuring customers leave satisfied with their service and purchases. The team strives to provide excellent support for new contracts, upgrades, and managing existing services.

Visiting Information

The store is open Monday to Saturday from 9:00 AM to 5:30 PM, and on Sundays from 10:00 AM to 4:00 PM. Accessibility is a priority, with wheelchair accessible parking and an entrance designed for easy access. For convenience, EE Dewsbury accepts a variety of payment methods including credit cards, debit cards, and NFC payments.

3.9

from 96 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 96 reviews from Google Maps.Last updated 5 February 2026.

Anonymous

1/5

a week ago

Worst network No proper updates Unable to find a resolution for network Yes the store people were helpful but

Anonymous

5/5

10 months ago

I am writing to commend the outstanding service I have consistently received at your Dewsbury store. On my recent visit, I was introduced to the FlexPay option, which was explained to me with clarity and precision. Yakub, the Assistant Manager assisting me, demonstrated remarkable patience, ensuring I fully understood the details without any sense of rush. Having previously visited other stores where I felt my concerns were dismissed, I find Yakub's attentive approach to be a significant differentiator. His dedication to customer satisfaction gives me confidence and assurance, which is why I continue to choose EE for my mobile service needs. I look forward to continued positive experiences at your Dewsbury branch, especially when Yakub is present to assist.

Anonymous

1/5

a year ago

Waiting time is very long and staff talking each other.I want to switch three to EE broadband. I authorised Ahsan to talk three about my sim service problem but he cancelled my sim aswell my phone contract.I tried to stop him but he said you can buy outside I said no I don't buy there so he gave me bt phone forcefully.When I charged this phone battery going down fast.after charging 3 or 4 hours battery finished without using so after 2 days I went to return this phone they said we can't return this is against our policy. Their behaviour is very rude I hate their EE. Very bad phone gave me rubbish, very bad service Yaqoob attitude is very bad Need to change staff

Anonymous

5/5

a year ago

Had a very good experience, the staff on site were very helpful and polite. All my queries were answered and I left the store feel satisfied and happy with the service all the staff at EE provided. Will definitely recommend to all family and friends.

Anonymous

5/5

11 months ago

Kirsty was amazing today answered all our questions knowledgeable and managed to save us a lot of money on our Wi-Fi and mobile contracts it was great doing face to face service especially with a smile Will definitely be returning