
TUI Holiday Superstore
Plan your perfect escape with TUI Holiday Superstore in Sheffield, offering expert advice and personalised travel booking services.
About
TUI Holiday Superstore in Waterthorpe, Sheffield, is a highly-rated travel agency dedicated to helping you discover and book your dream holidays. Boasting an impressive 4.8/5 stars from 333 reviews, this branch is known for its exceptional customer service and in-depth travel knowledge.
The dedicated team excels at providing personalised service, taking the time to understand individual needs, whether you're a solo parent travelling with a child or require specific accommodations for accessibility. Customers consistently praise the staff for their reassuring manner and ability to find the perfect holiday package, making the booking experience stress-free and enjoyable.
Visiting Information
The TUI Holiday Superstore at Drake House Crescent offers convenient opening hours throughout the week:
- Monday - Friday: 9:30 AM – 8:00 PM
- Saturday: 9:00 AM – 6:00 PM
- Sunday: 10:00 AM – 4:00 PM
The store is wheelchair accessible, featuring both wheelchair-accessible parking and an accessible entrance to ensure comfort for all visitors. For payment convenience, they accept all major credit and debit cards, as well as NFC payments.
from 333 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 333 reviews from Google Maps.Last updated 7 February 2026.
It’s not often I leave reviews but I’ve been in to book a holiday where it will be just me and my son. I’m quite nervous about doing the airports alone with a little one but Karen was great. Not only did she find me a lovely holiday with loads to do but really put me at ease traveling alone. I came out the shop feeling so excited. Thank you Karen.
After previously being sold an unsuitable holiday (the location was totally wrong for my disability), I hadn’t intended travelling with TUI again. However, my wife was advised to contact Karen at the Drake House branch, when we were planning our next holiday. Despite my reservations with TUI, we took the advice and contacted Karen who found us the perfect destination which ensured the limitations of my disability didn’t impact on our holiday. Karen’s thoroughness and attention to detail made sure we had a holiday to remember for all the right reasons!
Karen is so knowledgeable. She puts you at ease. She is worth her weight in gold. Nothing is ever too much trouble. She booked us a holiday after going through every detail. She is so reassuring. One hotel I looked at she said would not be for us as was catered for children and we like a peaceful. Karen you deserve a medal for putting up with us!!
I booked my first cruise with Che, he was extremely helpful and explained what to expect from my holiday. I had lots of questions and Che was very experienced and knowledgeable and was able to reassure me on my worries about sailing. Thanks to his efficient approach we got a very good price and a free upgrade. I will definitely be looking at booking future holidays with Tui!
Just back from our second TUI holiday in Nerja at the RIU Monica. We had the pleasure of booking our holiday with TUI at Drakehouse in Sheffield. Rebecca organised our holiday, she was very helpful, gave us good advice on TUI insurance and travel arrangements. Nothing was too much trouble for her and any questions we had she sorted. Our next TUI holiday we will be booking with Rebecca.
Location

Interactive Map
View accommodation, attractions, restaurants, and events on the map
1 location
📍 9 Drake House Cres, Waterthorpe, Sheffield S20 7JJ, UK
Details
Rating(Google)
Address
9 Drake House Cres, Waterthorpe, Sheffield S20 7JJ, UK
Phone
0114 251 0270Opening Hours
Source: Google