EE

Discover the latest mobile phones, broadband, and accessories at this highly-rated EE store in Sheffield.

Located within the Crystal Peaks Shopping Centre in Sheffield, EE offers a comprehensive range of mobile communication services. As one of the UK's leading network providers, this store is a go-to destination for those seeking new mobile phones, broadband packages, and essential accessories. With a strong Google rating of 4.1 out of 5 stars, it's clear customers appreciate the service here.

The dedicated team at EE Crystal Peaks is on hand to assist with everything from choosing a new device and setting up contracts to managing upgrades and providing technical support. Reviews often highlight the staff's helpful, polite, and patient approach, with many praising the team for going above and beyond to ensure customer satisfaction.

Visiting Information

EE Crystal Peaks is open Monday to Saturday from 9:00 AM to 5:30 PM, and on Sundays from 10:00 AM to 4:00 PM. The store features excellent accessibility, including wheelchair-accessible parking and an entrance. For your convenience, the store accepts various payment methods, including credit cards, debit cards, and NFC payments.

4.1

from 143 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 143 reviews from Google Maps.Last updated 7 February 2026.

Anonymous

5/5

8 months ago

Antonio at the EE store is absolutely brilliant, we have a store in Crystal Peaks and we run our system through EE's WiFi, we was having issues with the internet and Antonio came in on his day off to help us get back up and running, he went above and beyond for us! His customer service was 5* and he couldn't help us enough and we are very appreciative!

Anonymous

1/5

12 months ago

Staff seemingly unable to grasp the concept of “upgrade anytime by trading in your current device” - tried to tell the man in the store this is the contract I were on “you need to pay £133 to upgrade” doesn’t quite make it upgrade anytime? Phoned the upgrades team - “no idea why he’s saying that as it’s incorrect” upgrade cancelled. Will be leaving when my contract that’s not upgrade anytime (which is) ends. As much use as a chocolate teapot.

Anonymous

5/5

a year ago

Spoke to someone called Cerys. Lovely lady and very helpful. She was polite and patient when going through what we needed to go through. She was very cheerful and made my upgrade fun and easy. Thank you

Anonymous

5/5

2 years ago

We went in to enquire about a pay as you go phone top up for my wife's sister. The young lady who attended to us was really nice and helpful. We couldn't thank her enough for the help she gave us. Congratulations E E Cristal Peaks for your excellent staff.

Anonymous

1/5

2 years ago

Visited to have my Samsung watch repaired. Watch sent away and returned. I had concerns that they hadnt addressed the real issues with the repair but Staff in shop werent really interested and I was forced to literally sit in their shop trying to call an EE call centre somewhere else in the world!! Customer service was very poor. This visit did a lot of damage to my impressions of EE as a company.