Sparks Laundry & Dry Cleaning

Completely incompetent service from Meadowhead dry cleaners. We took 5 items in, one came back damaged beyond repair which they've refused to take responsibility for - this was a hand wash item, nothing was said about the damage when collecting and it's not exactly shein quality so I wouldn't expect such damage to occur if handled correctly. One item was taken in specifically for a grease stain, again, nothing was said on collection but this item remains unwearable. Another item was taken in as specialist cleaning - a sheep wool coat - this had a note on collection that they could not clean it further as it would lead to colour loss, the main reason for taking it in was to remove the mark on the back which is still there. That is perhaps the most understandable occurrence but still no offer of apology or verbal acknowledgment was given when we went in to collect. The other two items thankfully seem to be undamaged. To offer a service, not complete it adequately, and then dismiss the concerns, offer no partial refund (my total came to £61 so not cheap) or even a simple apology at any point is disgusting. I highly recommend not using this company. They are incompetent and dishonest.

Handed over 3 large bags of laundry, but was only given 2 back. I questioned it on receipt, but was told everything was there and it just looked smaller due to folding. When unpacking we realised a substantial amount both physically and financially were missing including irreplaceable items. Went to the establishment first thing the next morning and was met with unnecessary rudeness and dismissive behaviour. The woman at the counter refused to check, saying there simply could not have been a mistake made by them and stated there was “no proof” we handed over more. Only when another staff member overheard and asked my name was the missing bag, still with my tag on it, miraculously found. Completely unprofessional service. I dread to think what would’ve happened if that second lady hadn’t stepped in. Rude and no accountability. AVOID.

Very helpful, let me use tumble dryers on this wet day. £4.50 for a load.

Due to circumstances iam having to use the laundrette at meadowhead the last few months.The staff have been so helpful ,Can't do enough for you So welcoming and cheerful.Nothing too much to help or give good professional help. The service is second to none . Thank you all of you

Had an emergency load to get clean. Called in a few minutes before closing but was kindly advised to drop off first thing the following morning and could collect by midday. A little over £25 for three bin bags of laundry, washed and folded. Happy customer 😁