Woodseats Pharmacy

Visited today to ask advice about my wife's medication. She has Alzheimer's disease and I now have to manage her complex medication. The Pharmacist saw me immediately and in confidence. He was so helpful. He explained the timings to give my wife's medication and how some can be grouped for taking. Came away informed and relieved. Many thanks for an excellent service

Never in my life have I been treated as poorly as I have in this chemist. Staff constantly rude, can hear them gossiping behind the counter and don’t care for confidential information. In a customer facing role giving people medication you would think they would have more respect

I have often taken cocodamol over the years for bad headaches and migraines that I sometimes get. When I requested to buy this here, I was asked a number of questions as to why I would like to buy it and whether I'd tried other painkillers, saying cocadamol should not be used for headaches (maybe she should write to the owners of Migraleve and tell them that). I didn't appreciate being asked at least five questions on this and being made to beg for this medical request, nor being made to feel like some sort of drug addict by the jumped-up little shopkeeper here who clearly enjoys the element of power she feels from her position. She needs to understand that adults are responsible people who are well-aware of their own medical needs and requirements.

Pharmacist consistently late. The counter staff are very good but people have lives to get on with. It's not acceptable for everyone to have to wait on one person before medicines can be delivered or dispensed because you can't get to work on time.

I have been with this pharmacy for a couple of years, and they have been exceptionally accommodating and kind. They have gone out there way to support me, as I have long term mental health problems and can struggle to keep my self safe. They give me amounts of medication ( in blister packs) that I feel comfortable having at one time, and go up to my gp surgery when I need a new script.