Guiseley Supermarket

Great shop come here weekly - can’t relate to any bad reviews personally, but a cracking read through some of them😂 cheer up Guiseley

They are very helpful and look out for there customers.

I never leave reviews - I came here to leave a 5 star simply because I visit this shop so often and receive such a friendly service from the staff every time. My jaw dropped when I saw the reviews - to read them, you'd think they flogged people as they came through the door. Now I'll admit I've never tried to return a Hermes package through them which seems to be the point of contention, but every time I've been in all of the staff have been lovely. This includes the owner who people seem to centre their complaints around: he's always very polite to me. I just had a quick google, and it is worth noting that Hermes appear to have a 10% parcel loss rate. That means is you just threw your parcel in the river, its 10% as good as attempting to return it via Hermes. Being certain that the store are the ones who lost it is a bit unjustified in these circumstances.

Find items to be way overpriced compared to local supermarkets. However, I would be happy to support a family owned business if the owners weren’t so unnecessarily rude. Glad they’ve stopped offering Hermes service seen as the owner had a mental breakdown every time someone walked in with a parcel. Why offer the Hermes parcel service if you’re going to moan about it all the time? Owners now seem more interested in insulting people rather than running a business. If you want to support a family owned business but don’t want to deal with a rude manchild, go to Whitecross Convenience. They are really friendly and always helpful!

Best local shop, also sells nice fresh Indian food 😋