Plane Trees Group Practice

Shocking. Been a patient for 20+ years without many visits. Moved closer to the doctor's to then be told I'm out of the catchment area. Unacceptable reason. My children are now at 2 different doctors surgeries as we cannot all get in at the same practice. Waiting room is outdated, staff seem pleasant enough and some doctors are difficult to understand due to origin of their homeland. I think the NHS needs to have a good look into this practice as certain members in my family have had serious issues caused by this doctors surgery.

My mother is a patient at the practice she is 95. I have been trying to get to discuss her health with a doctor for ages even contacted by their Patches email and I am not getting any feedback from them. I requested a dementia test but they haven’t come back to me. It’s a daily appointment system and I can’t ever get one. At my own doctors I can make an appointment for a week ahead. It’s ridiculous me having to ring everyday and getting nowhere. They obviously don’t care much about their patients. When I have requested something for her the least they can do is get back to ME

Been with the practice for nearly a year now appointments are easy enough to make and staff have been very understanding and helpful when it comes to mental health, a few doctors in particular have actually gone out of their way to help me - great surgery so far

Been with the practice for nearly 30 years. Receptionists are helpful and polite. My experience with the doctors over the years has mainly been positive except for two doctors.

Spot on. Dr Hussain the best doctor I have had. Very thorough and easy to talk to.