Halifax Delivery Office
The Halifax Royal Mail Delivery Office serves the local community for postal services, including parcel collection and sending items.
About
The Halifax Delivery Office serves as a key Royal Mail facility located on Gaol Lane in Halifax, responsible for postal operations and parcel collection for the local area. Situated conveniently, it supports the community by facilitating the delivery and collection of mail items.
Visitors can collect missed deliveries or send parcels and letters from this office. The facility primarily functions as a collection point for items that could not be delivered to residential or business addresses, offering a practical solution for residents to manage their postal needs. While the office focuses on core delivery and collection services, it aims to connect the Halifax community with their mail.
Visiting Information
The Halifax Delivery Office is open on weekdays with split hours, typically from 8:00 AM to 10:00 AM and again from 4:00 PM to 6:00 PM. On Saturdays, it operates from 8:00 AM until 12:00 PM, and is closed on Sundays. The facility prioritises accessibility, offering both wheelchair-accessible parking and an entrance. For convenience, NFC payments are accepted.
from 63 reviews
Google Reviews
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Showing 5 of 63 reviews from Google Maps.Last updated 1 February 2026.
By far the worst service imaginable. Truly shambolic. It's pointless complaining, they never propose any resolution to the ongoing problems of non-deliveries and abysmal management. No apologies, nothing. The manager is a spineless coward who flatly refuses to meet and even refuses a phone call to discuss the recurring issues they have caused with their incompetence. A complete joke of a service. They should hang their heads in shame.
The worst ever courier service ever experienced. I've ordered my driving license twice paid £20 as well, as I've not received 1st time DVLA claiming they have sent the item need to contact Royal Mail and Royal Mail says we don't keep track of 2nd class posts. Both having extremely poor customer services.
Postal workers don't follow delivery instructions, never leave red cards anymore. Nobody showed up, next thing I go was "Sorry, we tried to deliver your parcel on 13-09-2025 but there didn't seem to be anyone in." This completely a lie.
How bad has the postal service become in recent years? 1 delivery in a week which is holding up money I'm owed? This isn't the first time it's happened it's been going on for years. The prices go up and up as service gets worse day on day. Whoever decided that privatisation was a good idea needs shooting . It's not the individual staff, they work like dogs running around and work some very long hours but service gets worse while prices go up and up, no guarantee that something will arrive unless you pay through the nose. It's long overdue that Joe Public got our services back with standards that actually mean what they say.
Postal workers don't follow delivery instructions, never leave red cards anymore. The staff at the delivery office are incredibly rude and impatient, I've only received an acceptable level of service from a older man that wears glasses but everyone else you're essentially a burden to them. Stop using Royal Mail and use Evri, DPD, anyone but Royal Mail at this point.
Location
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1 location
📍 Royal Mail, Delivery Office, 5 Gaol Ln, Halifax HX1 1AA, UK
Details
Rating(Google)
Address
Royal Mail, Delivery Office, 5 Gaol Ln, Halifax HX1 1AA, UK
Phone
0345 774 0740Opening Hours
Source: Google