Hird & Partners

My dog has been registered with Hirds since I adopted him from the RSPCA 8 years ago. Although more expensive than some more local vets, I trusted this was due to the firm being well established and presumably, good at what they do. However, early September I rushed my boy in due to concerns about blood coming from his "private area". I provided a urine sample for him, followed up with blood tests and a scan/ultrasound- all of which were chargeable to both myself and the insurance company. I was assured that my boy had "a sludge" in n his stomach/bladder that was, and I quote "nothing to worry about" and prescribed antibiotics. As the blood continued to leak from his "private area" I sought a 2nd opinion from a local vet who diagnosed him with an inoperable bladder tumour within 4 hours. The lack of knowledge and urgency from Hirds in dealing with this problem astounds me. Furthermore, the lack of empathy and compassion when I have raised my concerns is additional cause for concern. I will now escalate my concerns to the Royal Veterinary College to ensure those responsible for my dog's impending premature death will be held accountable for their actions . Or lack of

I see the veterinary nurse, Siobhan, every 3 weeks now to have Lilly weighed and measured. She's on a diet using food the vet nurse suggested and it's working very well. It's a free service which I think is great because you get very little free these days. The reception area and consultation rooms are always clean. The reception staff are friendly and efficient. The vet who did my cat's vaccinations was really friendly and lovely with my cat. All in all, I really like this veterinary practice.

Been with Hirds now more years than I care to remember. Seen many excellent vets come and go there and the current ones are no exception. Reception staff are always helpful and pleasant too.

Great vets waiting room one side for dogs and another for cats. We had a good vet this time for our cats annual Checkup. Better than last year.The last one didn't seem very experienced.

Everyone here is lovely 😍. They care so much for the pets. I also passed on Orions insurance information to them, as they will arrange all necessary paperwork and deal directly with my insurance company. Orion needed x-rays. I was shown said x-rays, and they were clearly explained to me. And to then, Orion was given her very own certificate of bravery, which just melted my heart. I have no worries when I need to leave either Orion 🐈 or Persie 🐈 with the lovely team.