Harveys of Halifax

Excellent department store and I love shopping there. I was so disappointed when I went to the mens department on Friday morning to see they allowed dogs in the store. Staff were petting the dog but didn't wash their hands after. I left the store as I am allergic to dogs. If Harvey's are intending to let all dogs in not just service dogs please let your customers know and provide training to staff regarding hygiene.

Attended a Christmas meal event in the restaurant at Harveys of Halifax yesterday... it was amazing! Exquisite 3 course meal along with a world famous Bublé tribute... perfect way to get into the Christmas spirit 🎄

Thank you to the lovely team on fashions on Monday morning. I had a fantastic time in the Joseph Ribcoff department choosing my prize from the VIP evening. You are all amazing and I love my jacket. Thank you very much. Elizabeth B x

Was stuck for inspiration today but ended up with a lovely outfit that Samantha helped me pick out. Nothing was too much trouble for her - my favourite store.

As Tracy Harvey herself asked « why do you even want to shop here? » well I don’t anymore. Your receipts are so bad that even your own staff have issues deciphering them. Items are not itemized, they are sold as an item from a particular department ie Trespasse. Not raincoat, but brand name. When a customer is returned £80 unexpectedly a week after a purchase of several pairs of boots are exchanged, and she returned because the receipt did not make sense, does not bode well. Yet I was made to feel like a fool and as if I was trying to be clever. I earlier that month had tried to return some dresses and again due to poorly written receipts I was not believed until I asked for a manager, in the end the correct money was returned. All my issues have been related to returns/ exchanges or misleading Christmas promotions. It also makes no sense that your receipts separate taxes, from cost of clothes. That’s not how you price items. We are not in North America or Australia where it’s always actual price on item, but at the till the tax percentage is added. So, if you shop here, save every receipt, and make sure you know what items you bought. I would make a copy and write what item that price relates to. I was also not impressed that when a manager (Tracy)gives you a gift card, that said gift card was cancelled without informing the customer and I was once again made to look like a fool when I attempted to spend the gift card, and what was worse was then challenged in front of customers. You should have at least informed me that you had chosen to cancel it! Unfortunately google will not let me remove anymore stars. Although you do have some wonderful staff, I felt degraded and totally embarrassed during my dealings with this store. It’s unfortunate that a local store with so much potential was let down by a few staff who seemed to look down upon a customer who maybe did not fit the demographic of your usual customers!!