Neighbourhood Officer
<p><b>Temporary Neighbourhood Officer</b></p> <p><b>Company:</b> Harrogate Housing Association</p> <p><b>Salary:</b> £33k per annum</p> <p><b>Location:</b> Harrogate (Fixed Location)</p> <p><b>Temp to Perm</b> – Initial 6-month contract</p> <p>Harrogate Housing Association is seeking a Temporary Neighbourhood Officer to join our dedicated team. In this role, you will play a vital part in providing exemplary services to our residents within our neighbourhoods and communities. We pride ourselves on being local, approachable, and resident-focused, and we need someone who embodies these values in every aspect of their work.</p> <p><b>As a Temporary Neighbourhood Officer, your main responsibilities will include:</b></p> <ul> <li>Delivering a high-quality service that enhances the lives of our residents while ensuring our neighbourhoods and properties are well-maintained.</li><li>Conducting Home Reviews and engaging with residents to gather feedback and implement service improvements.</li><li>Maintaining a visible presence in the neighbourhoods, ensuring regular inspections and fostering positive relationships with stakeholders, including police and local authorities.</li><li>Addressing service requests and complaints in line with our policies, ensuring resident satisfaction at all times.</li><li>Monitoring neighbourhood service contracts to uphold standards and deliver value for money.</li></ul> <p><b>The ideal candidate will possess:</b></p> <ul> <li>Must have CIH Level 4 or 5.</li><li>Must have 2 years’ experience in housing management and a solid understanding of housing sector legislation.</li><li>A strong commitment to delivering exceptional customer service and a proven ability to build positive relationships.</li><li>Excellent communication skills and the ability to adapt to different audiences.</li><li>A proactive, flexible approach to problem-solving and a genuine passion for improving neighbourhoods and communities.</li><li>Strong organisational skills and the ability to manage multiple priorities effectively.</li></ul> <p>We offer an engaging work environment that values your contributions and supports your professional growth. At Harrogate Housing Association, we believe in fostering a diverse and inclusive workplace, where every employee brings unique perspectives to our mission.</p> <p>If you are excited about making a tangible difference in our communities and believe you have the skills and passion we’re looking for, we would love to hear from you!</p> <p>Click apply and submit your CV today.</p>