About
Lloyds Bank in Harrogate is a key financial institution located on Cambridge Crescent, offering comprehensive banking services to both local residents and visitors to Yorkshire. With a strong Google rating of 4.2 out of 5 stars, it is recognised for its dependable service.
The branch provides a full range of banking facilities, including account management, financial advice, and support for various transactions. Customers frequently commend the dedicated staff for their readiness to assist, confident handling of queries, and helpful guidance, ensuring a smooth and efficient banking experience. The team is committed to delivering professional and friendly service.
Visiting Information
Lloyds Bank is open Monday to Friday from 9:30 AM to 4:30 PM, with a slightly later opening on Wednesdays at 10:00 AM. On Saturdays, the branch operates from 9:30 AM to 3:00 PM and is closed on Sundays. The premises feature a wheelchair-accessible entrance, ensuring ease of access for all customers.
from 17 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 17 reviews from Google Maps.Last updated 31 January 2026.
Dear all, I hope this message finds you well. I would like to take a moment to share my experience with the customer service provided by your coworkers at Lloyds Bank in Harrogate. Specifically, I would like to highlight both positive and negative encounters. During my visit to open a new bank account, I initially interacted with Raluca Coicilteu. Unfortunately, her approach was quite disappointing. She used extremely rude and disrespectful language towards us, which left a negative impression. Despite her unhelpful demeanor, I remained calm and accepted her response when she mentioned that she couldn't assist me. However, the situation took a turn for the better when I encountered Helen Hutchison. Helen was a breath of fresh air. She was not only friendly but also extremely polite and helpful throughout our conversation. Her exceptional approach and assistance made a significant difference, and we greatly appreciate her honesty and dedication to her job. I would like to address the issue with Raluca Coicilteu directly. It is important for customer service representatives to understand the significance of respecting customers. If she is unaware of proper customer service etiquette, it is crucial for her to be trained and guided in order to improve her interactions. Thank you in advance for your attention to this matter. I wish everyone the best of luck and hope that we can all focus on our jobs to improve the services we provide to our valued customers. Best regards, [Abdul]
We were more than happy with the service we received from Shane. He very confidently dealt with our queries and advised accordingly. Many thanks.
They are always ready to help, the staff are great, they do not allow more than, 4/5 people into the bank, masks are mandatory.
Friendly and helpful bloke behind the counter. Got speaking to him about the football. See you next season.
I have had a current account with this bank for 44 years. I have very little to complain about, far less than the other 8 banks I have had accounts with.
Location
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1 location
📍 8-11 Cambridge Cres, Harrogate HG1 1PQ, UK
Details
Rating(Google)
Address
8-11 Cambridge Cres, Harrogate HG1 1PQ, UK
Phone
0345 602 1997Opening Hours
Source: Google