Nationwide Building Society
Nationwide Building Society in Harrogate provides essential financial services for residents and visitors in a central location.
About
Nationwide Building Society is a prominent financial institution located on Cambridge Crescent in the heart of Harrogate. Serving the local community and visitors, it provides a range of banking and building society services. Its central location makes it a convenient stop for managing your finances while exploring the town.
The Harrogate branch of Nationwide Building Society offers a variety of services, including savings accounts, mortgages, and everyday banking needs. Customer reviews often highlight the professional and friendly approach of the staff, noting their ability to efficiently assist with various queries and provide helpful service to customers.
Visiting Information
Nationwide Building Society in Harrogate operates from 9:00 AM to 4:30 PM on Monday, Tuesday, Thursday, and Friday. On Wednesday, it opens slightly later at 10:00 AM, closing at 4:30 PM. Saturday hours are 9:00 AM to 12:00 PM, and the branch is closed on Sundays. The branch features a wheelchair-accessible entrance, ensuring ease of access for all visitors.
from 16 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 16 reviews from Google Maps.Last updated 31 January 2026.
I had to write to tell you about the amazing experience I had today at Harrogate. Great service from both the counter and reception team. Nothing seemed to phase them and all my issues were dealt with in an extremely friendly and professional way. Well done team you should be extremely proud of yourselves.
Extremely unhelpful staff members who do minimum effort to try and resolve a query. I had to resort to going to the Leeds, York and Bradford branches where I got excellent customer service of the same query the Harrogate branch was dismissive of. Ended up closing the account due to the attitude of some members of staff at this branch.
We have been with nationwide over 40 years Never have I been turfed out into the rain with my dog when my partner did business with our money! I'm absolutely disgusted. This link does not work
We have always found the staff at this Nationwide friendly , kind and professional. We feel we can ask them any questions about our finance.
Terrible experience in the Harrogate branch. Customer service person I was meant to receive support from was so dismissive and passive aggressive. He made out that I had wrongly entered my details online and that's why I wasn't appearing on the branch systems. The information he gave was unclear and confused and he appeared to want to send me on my way rather than deal with my situation any further. He then realised his error in not having asked me when I had set up an account on the Nationwide website and he did apologise, but the information he provided changed again about the process I needed to go through to open an account. I wanted to enquire why the information had now changed, but I didn't want any further interaction with him and instead walked out in utter disgrace at his customer service manner, especially with a new customer. EDIT - It's intriguing and something I've only just noticed.. there appears to be lots of positive 5* reviews that have popped up since I wrote this originally?! Seems suspicious, although I hate to suggest that this was done solely to counteract the poor reviews. I just can't see how service that was so poor could have received 5* from others.
Location
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1 location
📍 1 Cambridge Cres, Harrogate HG1 1PE, UK
Details
Rating(Google)
Address
1 Cambridge Cres, Harrogate HG1 1PE, UK
Phone
0345 266 0818Opening Hours
Source: Google