Virgin Money
Virgin Money in Harrogate offers essential banking services, known for its helpful team and efficient customer care.
About
Virgin Money is a prominent bank located on James Street in the heart of Harrogate. It serves the local community by providing a comprehensive range of personal and business banking solutions designed to meet diverse financial needs.
The Harrogate branch is distinguished by its dedicated and friendly team, who are frequently praised in customer reviews for their exceptional helpfulness and efficiency. Visitors consistently highlight the staff's expertise in assisting with a variety of financial inquiries, from managing accounts to sorting out complex affairs with ease and professionalism. The team is committed to providing excellent service and quick attention to all customer needs, fostering a welcoming banking environment.
Visiting Information
The Harrogate branch operates weekdays, opening at 9:30 AM on Monday, Tuesday, Thursday, and Friday, and at 10:00 AM on Wednesday, with all weekdays closing at 4:00 PM. The branch is closed on Saturdays and Sundays. For ease of access, the premises feature a wheelchair-accessible entrance, ensuring that all customers can visit comfortably.
from 17 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 17 reviews from Google Maps.Last updated 6 February 2026.
Excellent service and lovely staff. Neelam introduced herself and was so warm and welcoming. I usually dread popping in to the bank, however, this time it was a pleasant change!
I was advised by online banking to visit a branch in person, turned out to be the wrong advice. However, thanks to the amazing assistance of Holly? ( Harrogate branch) my matter was successfully dealt with…. Thank You
Dreadful customer service in the Harrogate branch, as well as horrendous 1 hour wait times on the telephone helpline. Save yourself the hassle and deal with a bank that values their customers.
Just recently I've had go go into the harrogate branch quite a bit to sort mums affairs out I just wanted to say Fiona has Been amazing, such a lovely kind helpful girl
My sister and I used the Harrogate branch on Thursday 14th October. I really appreciated the staffs quick attention and the ease with which they sorted out our queries .Excellent service. Thanks Jane Warrener
Location
Interactive Map
View accommodation, attractions, restaurants, and events on the map
1 location
📍 21 James St, Harrogate HG1 1QU, UK
Details
Rating(Google)
Address
21 James St, Harrogate HG1 1QU, UK
Opening Hours
Source: Google