Royal Mail Harrogate Delivery Office

Don’t expect deliveries to a flat if it’s raining. Some of the staff are so lazy they don’t want to get out of the van when it’s raining. I saw the van drive past and then they updated it to say property inaccessible. Which wasn’t true at all. They didn’t even try. They just didn’t want to get out of the van. So so lazy. Very unacceptable when you pay for 24 hour delivery service.

Worst delivery centre. Packages never come on time. Staff just “forget” to drop things off. Good luck trying to contact them or get a hold of anyone. Unconditional opening times. I have medication come on a special delivery before 12pm. It’s now 80 hours late. With no help. Honestly if you want to order anything from Royal Mail. Just don’t bother.

They updated a parcel tracking for the guaranteed delivery “dispatched and out for delivery” and it never came meaning I wasted a full day waiting in the house for it.

Just caught the delivery driver outside my local post office before she got back in her van, couldn’t be bothered to open the van door again and put my cards in the sack she’d just collected🤦‍♀️no wonder people are falling out of love with this company, why don’t people take pride in their work and care about their customers anymore?😔

Pretty dire situation at the delivery office. I’m often getting letters in excess of a week late, they arrive in large bundles. Some are extremely time sensitive and it seems like you’re exceptionally unorganised or sensationally understaffed.. either way the service is not to expected standard.