Harlow Kennels & Cattery

We took our dogs in for a 9 day stay. For one of our dogs, it was his first stay. He is a rescue and we've only had him for a few months. The staff was friendly and helpful. Kind and caring. The kennels are clean with lots of space for dogs. The staff took into account the dogs individual needs. We supplied the food so we knew they would get the food they are used to. Their bedding came back cleaner than when we took it there. We were able to pay by bank giro credit during their stay to leave just a small amount to pay when we collected them.

My dog had her first stay here and came home happy and well cared for. The staff were friendly and kept me updated on how my dog was doing when I asked.

Can't describe how happy my puppy seems to be here, would absolutely recommend. The team clearly love the dogs and are incredibly helpful. They are flexible where possible which is a major plus if you have an emergency. Will definitely be coming here again

My two dogs stayed at Harlow Kennels and Cattery in August 2020 for a week. I visited beforehand and the staff seemed friendly and facilities decent. Within 24 hours of being home, however, one of my dogs ended up in hospital with a severe stomach upset. I informed the staff and they stated they had a duty of care to our dog as this had happened within 48 hours of her leaving. I was told the kennels would support me with the cost of hospitalisation, for which I was grateful in these times and duly sent through the invoice. However, despite contacting them twice since, there has been no help in this regard. I can accept this was a gesture of good will on the part of the kennels, but how can I trust somewhere again if their care has been called into question and they are not as good as their word?

We use Harlow kennels regularly for day boarding and for longer holidays. The staff are amazing, so helpful and friendly! Our rescue dog is very nervous and they have helped her settle in really well. Would thoroughly recommend.