The Old Swan Hotel

The hotel staff were very friendly and efficient, making a great first impression. For example, one morning I was told about the history of the hotel and Harrigatter at reception, and the next morning I was given a hard copy of Harrigatter and the full document about Agatha Christina. I would like to thank them again for seeing how interested I was and for being so attentive. 💛 My room was clean and warm, spacious and very comfortable, with excellent sleep quality. The location was perfect, within walking distance of all the popular attractions, restaurants and pubs. We particularly enjoyed the breakfast, with a variety of sweet, healthy and hot breakfast options. The service was perfect. Highly recommended and I will definitely choose them again

A lovely hotel, for a quiet break in the centre of Harrogate. Parking on site is plentiful and only £12 a night which is very reasonable in this area. Lose to all local amenities, eateries and the pump museum as well as Valley Gardens which are beautiful. We stayed in a standard double with dinner and breakfast included. What a lovely break we had. It’s a little quieter than we are used to and popular with a slightly older guest range. But that was fine for us. The room was spotless, bathroom incredibly so. The hotel has lots of cosy corners and areas to sit and relax as well as a bar and restaurant. There were events happening whilst we were there but we never heard a thing and the atmosphere was fantastic. Really enjoyed the stay and would recommend for a peaceful break. Thank you to the staff who were all helpful and professional. Only slight issue was that we were rather warm in the night. But better than being cold!

Stayed for 2 nights really lovely old hotel plenty of character and mostly spotlessly clean however attention to detail needs adjusting there were many cobwebs on the inside of the window frames in room 358 which were behind the nets that I noticed on opening them. The breakfasts were acceptable however they need to learn how to make edible porridge i ordered some and couldn't eat it nor did the lady on the next table it actually tasted of washing up liquid a simple apology about a complaint is sometimes not enough as I was then left filling up on toast that I had to make myself.

Experienced the Christmas Residential package. Three nights fully catered (and then some) with entertainment each night from Christmas Eve onwards. Booked a double and a single room and the package price was the same for solo guests, which is a great touch. Would thoroughly recommend it - the venue, service, food and entertainment all excellent, with the added bonus of central Harrogate outside the door. What could be a better way to spend Christmas?

Because it's the Christmas season there were some large parties going on but overall it was fine and by 12.30ish they'd pretty much finished, it added to the atmosphere of the season anyway! The staff were brilliant although very busy and working hard, they did a great job, we'll done to them. Yes, would recommend a stay at The Old Swan Hotel.