William H Brown Estate Agents Haxby

Amazing service! Both myself and my partner were first-time buyers, and didn’t know much about the process and the key steps, Hannah was absolutely fantastic! Very friendly, personable and polite in guiding us every step of the way. She went through the whole mortgage process in detail, explaining each stage clearly and making sure we understood our options. Every time we spoke to her, we looked forward to her knowledge, patience, and clear communication that made it always pleasurable. She went above and beyond to find us the best mortgage deal for our situation, always responding quickly to our questions and providing reassurance when we needed it. She is the best of the best! Thanks to her, buying our first home was a smooth and even enjoyable experience. We couldn’t recommend Hannah enough, professional, approachable, and genuinely committed to helping her clients. Thank you so much, Gabrielle & Matthew

It’s very daunting being a first-time buyer, and I didn’t have much of a clue about how buying a house or getting a mortgage actually worked. From my first viewing, though, I felt that everyone at William Brown in Haxby genuinely had my best interests at heart. Nicola was incredibly helpful and welcoming during both my first and second viewings, really knowledgeable and made me feel completely at ease throughout. Hannah has been amazing. She helped me understand and arrange my mortgage, was reassuring every step of the way, and taught me so much about what to expect. She’s always been just a phone call away, quick to update me, and made sure I stayed on top of everything I needed to do. I’ve felt totally comfortable asking her any questions, and I’ll definitely be going back to her in the future. Ellie has been nothing short of fantastic, really responsive and kept me informed the whole way through. Estate agents don’t always get the best reputation, but my experience with William Brown has been brilliant. I feel very fortunate and grateful that my new home was made possible by their team. Would 100% recommend!

Ellie was absolutely fantastic! From start to finish, she was professional, friendly, and incredibly knowledgeable. She kept us updated every step of the way and went above and beyond to make the process smooth and stress-free. Her communication was excellent, and her attention to detail really stood out. We couldn’t have asked for a better experience. Highly recommend Ellie to anyone looking for a reliable and dedicated estate agent!

I recently purchased a house through William H Brown and, unfortunately, I would be reluctant to use them again. Communication throughout the process was poor, and there was no single point of contact from start to finish. I was passed between multiple people and departments. One department wasn’t even based in York and had little knowledge of the sellers or the property, which made the process even more frustrating. It’s often the small touches that make a difference, and unlike other estate agents, there was no congratulatory card or gesture at all. Having sold my property through an independent estate agent at the same time, the contrast was huge, he was absolutely excellent throughout. I also received far better service from the estate agency who handled the purchase of my previous home a couple of years ago too. To add to this, the “sold” sign took a week to be removed, and I had to request for this to be done.

Amazing staff, Elizabeth was so friendly and accommodating, (even working on her birthday) and they are never too busy to help and answer questions. I’ve ended up buying a house through them and I’ve had a brilliant experience and would recommend anyone sells through them. I’ve been viewing with a lot of estate agents in the area and they by far are the best!