Dwell Leeds Estate & Letting Agents

We sourced and let out our property with Dwell and I’m so pleased with their service. Dealing with Rosco and the team their attention to detail, communication and prompt professionalism has really impressed us. We have dealt with some terrible agents in the past, so even though we were wary using a new agent we’ve been pleasantly surprised by Dwell. Our house fell into a new selective licensing area recently and big props to Rosco for pulling together a really easy guide to follow to fill in the gov forms, which can be very tricky to get right. Saved me a headache for sure! Thanks Dwell 🙂 would recommend for any landlords in Leeds!

Jessica was incredible throughout our whole purchase experience. She was attentive, proactive and helpful. Her communication was absolutely fantastic from start to finish - she always kept us in the loop with the purchase process. I couldn’t recommend Dwell enough and if I were to sell my house again, I’d be using them. Brilliant staff, brilliant service.

Unprofessional, Rude, and a Complete Waste of Time - Avoid Dwell as a Landlord and as a Tenant I had a confirmed viewing for 15 Miles Hill View at 10:30 AM on Saturday, 1st November. The confirmation was received via text message, as evidenced in my booking. After driving 90 miles, I arrived promptly at 10:25 AM. The agent did not arrive on time. By 10:40 AM, another couple arrived, revealing Dwell's tactic of overbooking viewings to create artificial competition and panic. By 10:50 AM, with no agent in sight, I tried calling the agency multiple times—there was no answer. When the agent finally arrived, her behaviour was appalling. She immediately ignored me and focused on the other couple. When I tried to politely intervene and confirm my booking, she cut me off, became angry, and falsely claimed my booking was not confirmed. She then told me it was my fault because I "don't know how the system works," which is an unbelievable way to treat a customer with a confirmed appointment. She then escalated by accusing me of being "aggressive" and told me, "this house will never be yours." When I returned with the digital proof of my confirmed booking, she refused to look at it, threatened to call the police, and claimed she felt "victimised." This was an utterly unprofessional and negative experience. As a landlord, I would never trust Dwell with my properties. As a tenant, I would not rent from them even if they offered the best deal on the market. They wasted my time, money (90-mile round trip), and a morning. I cannot in good conscience recommend them to anyone.

I was fortunate enough to have experienced the smoothest of house sales thanks to Jessica and the team at Dwell. From first viewing to final completion, Jessica was attentive, responsive and patient. She kept me calm when I asked irrational questions and reassured me with her extensive knowledge of sales and the legal process. Can't thank her enough! She really was fab! Thanks so much Jessica!

Robert at Dwell Lettings Incredibly professional and dedicated member of staff. Nothing was too much trouble and helped make my moving in process far smoother than it would have been otherwise. Every request was met with patience and care . Cannot recommend highly enough . Thank you Robert