Stroke Pathway Assessment and Rehabilitation Centre - Beech hill

My mum Norma stayed here for 5 weeks I can’t praise the staff enough all the carers physios the kitchen staff everyone have been amazing they made my Mum stay very comfortable and the rehab side was just brilliant if you could see her now she is making a fast recovery thanks to all of you. The after care at home has also been brilliant and still is thankyou again to everyone. 👏🏻👏🏻

My dad is in this place as we speak and to be quiet honest it is terrible some staff are really helpful but then again there is also staff in there that really are not bothered my dad has been in 5 weeks now caught covid got a bowel infection and has also had 2 falls the latest 1 yesterday and I was told that he must have dropped the side down on his own highly unlikely when he is struggling to even maintain any dignity here⁰ which I would have thought they would be more caring.

My father spent 6 weeks here. Started really well, staff caring & considerate. One evening father was quiet, but okay,the next evening he opened up. He was on water tablets & bladder tablets, so was going to the toilet alot. At dinner he asked to go to the toilet, was refused 3 times, finally with a 'carer ' moving his walking frame out of reach & blocking him. He had an accident. When I reported it to the nurse on duty the response was unexpected & very disappointing - range of excuses. Still I asked for it to be reported & dealt with. 3 days later no one had been informed. Had to report it again. I have been told it won't happen to another patient again. Please be vigilant for the dignity of your loved ones staying there. Was advised that the 'nomad ' medication dispensers would be no use to my father as his medication would change daily - 2 weeks in & he's still on the same med's. His nebuliser had to be collected & medication missing. They did arrange for wicker pharmacy to deliver the missing items. So what should have been a positive stay as part of his recovery was marred by a few.

My mum has been in since December and I cannot praise the staff enough! My mum is well looked after

Been in over 6 week and fault it in anyway staff are amazing very helpful .n friendly The kit then staff do their. Best to provide to your needs You have your own room well kitted out warm n cosey Well done everyone. Love dave