Spire Hull and East Riding Hospital

I can’t thank the team at Spire Hull enough. From my first call to surgery, the whole process took just seven days — efficient, professional, and genuinely caring every step of the way. Mr Muhammad Ismail and his team quite literally saved my arm; without their quick work I could have been left permanently disabled. The communication, organisation, and attention to detail were far beyond what I’ve experienced elsewhere. An absolutely life-changing service — thank you to everyone involved.

Had the pleasure of consultant Pooja Balchandra today. A really lovely professional consultant who listened and made me feel human. As a health professional myself its always important to give credit where its due . Easy parking no stress on arrival. So glad i took the private path after waiting and suffering under the other route. Thanks again and will be back soon

I would just like to personally thank Kevin in the MRI department at the HuLL spire without him I’d never of been able to do my MRI I suffer with claustrophobia really bad he talked me through everything and showed me everything and gave me time to get myself prepared and fully reassured me and wasn’t a problem if I couldn’t go through with it and a squeeze of the button and would be there in seconds to get me out !!!! I managed the two scans with no break and smashed it soooo sooo thankful and appreciative Kevin and now have the confidence but hopefully won’t need it lol you do a great job thanks again Gary ….

Travelled over an hour in slow traffic and road works to spires to be told doctor had been called on an emergency, ok not a problem said someone was suppose to ring us never did. Made new appointment and left not happy as you would expect gott through the roadworks round corner from spires and phone goes, to be honest I was fuming anyway that they never rung us and was going to be 2 hour journey for nothing, I answered phone and started ranting it's not good enough and I'm sure I between this the nurse said he's back can't be sure as I put phone down. I have had so much bother with this place I'd rather just call it a day. Pain seems the better option than getting wound up so will be cancelling any future appointments.

Finally had my operation on my foot. My experience being admitted and having the operation was excellent. All the team and consultant was very informative and I was well looked after. Thank you. A big shout out to Sarah Hardy for making me feel at ease and making me laugh. The reason for only scoring a 4 star is the lack of communication between my first cancellation of my operation I felt like I had to do all the chasing.