Holidays By Design

Jo and Nat arranged an amazing adventure for us. We went on an Intrepid trip through Thailand, Malaysia and Singapore, followed by a relaxing week in Bali. Jo and Nat sorted everything for us including all our hotels, flights, the tour, transfers and visas. They were absolutely brilliant and we will use them again.

We had a fantastic experience with Natalie while planning our holiday to South Africa in November. Her professionalism, expert advice, and attention to detail were outstanding from start to finish. Every recommendation was spot on, and the entire trip ran seamlessly. Thanks to Natalie’s guidance, our holiday truly exceeded all expectations. We couldn’t be happier and would highly recommend her services to anyone planning a special trip.

The best travel service I have ever received! I usually research and book our holidays online myself. This time I wanted to go somewhere we'd never been to before so decided to use Holidays by Design for their knowledge and seeing the good reviews online. It was fast and seamless with friendly, excellent customer service. I called to give them an overview of destination, budget, accommodation type and talked through the sort of places we'd stayed and enjoyed previously. They made an initial package idea for us within 2 days (having stayed at one of the hotels themselves so came with a personal recommendation) and it was exactly what we were looking for. We had the most stress free wonderful 10 days in Corfu, they checked us into our flights and even emailed saying they had been checking our flight times, as there had been a storm the day before we were due to fly. Our flight was an early one so this attention to detail was really beyond my expectation of customer service! We are absolutely sold on using them for our future holidays!

Can’t recommend them highly enough. They go above & beyond to not only find you an amazing holiday but also support you & sort any issues out. Our New York flight got cancelled & they worked so hard to ensure we still got to go on our trip leasing with all the relevant people while taking the stress and worry away from us. All I can say is big thank you

We recently booked our family holiday to Disney Florida for next year through Jo and Nathalie, and once again, the service has been nothing short of outstanding. As two busy working parents, planning a big holiday can feel overwhelming, but Jo and Nathalie made the entire process completely stress-free. They took the time to explore different options for flights and villas, helping us find the perfect fit for our family. Their expertise and attention to detail meant we could relax knowing everything was being taken care of. To top it off, they even managed to secure us a free upgrade to a return night flight, which will make the journey home so much more enjoyable —an incredible touch which we’re so grateful for. Their professionalism, warmth, and genuine care made the experience enjoyable and effortless. Having already had a fantastic group trip arranged by them earlier this year, we knew we could trust them to deliver, and they exceeded our expectations once again. We can’t recommend them highly enough for anyone looking to take the hassle out of holiday planning. Thank you, Jo and Nathalie, for helping us create more magical memories! We’ll definitely be back for our next adventure.