First Class Nursery (Huddersfield) Ltd

Beware of nurseries rated outstanding. Notorious for being rigid and lacking any kind of customer focus. They just do things to impress inspectors. This nursery is the perfect example of this. Had to find urgent placement for my 4 year old and was told I had to do two 'settling in sessions' of 1 hour each. I said i only had time to do 1 as he needed to start the day after as had to be at work. He didn't need 2 sessions and quite frankly a 1 hour session is neither here nor there to make any difference to anything. Aboslutely no flexibility whatsoever. They did not care that he did not need it. Did not care that I would loose my job (and not even need the placement) if I didnt go to work on the Friday. Just a repetitive 'that's our policy' like talking to a wall. I could have actually done the pointless 2 sessions of she had been prepared to make 10 minutes to see me the day before but of course, being inconvenienced by a customer for 10 whole minutes of her day was clearly too much. Genuinely good nurseries work flexibly to accommodate the needs of individual children and parents. That kind of rigidity says absolutely everything about them. They are interested in their rigid policies with no regard as to if they are helpful or not because as long as inspectors are impressed, nothing else matters.

The best and amazing nursery in town can not fault it. The staff are amazing they looked after my babies so wel. Both my boys loves the nursery. I feel that they are very safe. Highly recommended 👌

I can't recommend this nursery enough. The staff and setting are amazing.

Excellent nursery