IMO Car Wash

AVOID! READ ALL! Check my profile I rarely ever leave reviews, probably 2/3 not sure, I went today to IMO in Huddersfield on Bradford Road to get the car washed, been driving past it a few times never tried the automatic car washes, thought I’d give it a go. Whilst my car was going through the wash, I already felt like something was going to go wrong, the brushes felt like a double barrel shotgun hitting the car, extremely aggressive from the front to back, to the point where I wanted the wash to finish so I could get out ASAP, upon leaving the bay where the car gets washed I noticed my side mirror was bending in the opposite direction… I have auto folding mirrors so this worried me a lot as I thought the full mirror had snapped and broken backwards, which if it did would have costed me a BOMB if I was to get the part from & fitted from dealers which I always do if I need a part. I jumped out the car and pushed it back in, LUCKILY my car alongside others I’m sure, have a feature where the side mirrors car bend backwards incase of cars clipping the mirror to avoid them breaking and snapping completely which I am grateful my car has, if it was not for that, my side mirror was gone, so for all those who do have cars with normal side mirrors do not go to this auto car wash, it will either snap your mirrors of due to the force or damage something else. Once I got home I also noticed paint that was scratched off my front bumper in multiple different spots and a scratch on the front bumper! Before you say it, no this was not there before I know my car and see it every day these are all fresh marks. You can see in the images I have attached, this has really pissed me off as this will not be cheap to repair, if it was a small dot I could have gone over this with a touch up pen. The bottom splitter area, just under the headlight are the areas where the paint got affected and also where the big scratch is. I stressed how I want my alloys and tyres done well, nothing was done, it was all basic with brake dust still on the alloys, paid £12 for a basic car wash, and to go get your car DAMAGED, you are better off going to your local Kurdish wash £5 wash n go 🤣 I rarely leave reviews but this one had to go up to save others from a potential mistake! I RESPECTFULLY REQUEST SOMEBODY FROM MANAGEMENT TO READ THIS START TO FINISH AND CONTACT ME AS SOON AS POSSIBLE. Thanks Aamir

Excellent service today from really freindly staff Professional and did an amazing job. In and out Best in Huddersfield in my experience. Sorted.a rather dirty car interior due to pets and mud. Really happy with whole service many thanks.

My car hasn't looked this clean since I got it. The guys did an amazing job and were very friendly and pleasant. Highly recommend.

I got the mini valet and foam wash. He did an amazing job and gave me free mats with no extra charge!! His customer service was amazing and my car was immaculate!!

I paid for the Ultra HD service thinking it would be worth the extra cost (more than double the price of other car washes), but it turned out to be extremely disappointing. • After the wash, there were still visible signs of dust, mud and colour marks on the bodywork. • The so-called “premium” service felt cheap and rushed, with no attention to detail. • Worst of all, the manual brushing on the front bumper actually peeled off the paint in several spots – completely unacceptable for a car wash I paid extra for. Overall, I feel ripped off. Poor quality, careless service, and serious damage to my car. I would not recommend IMO Car Wash to anyone who values their car.