Genix Healthcare Dental Clinic (Huddersfield)

Do Not Recommend! Had a horrific experience here. Came in for an emergency appointment feeling extremely vulnerable only to be met with rude staff, the dentist herself was horrible. Even dropped one of her tools on my face and didn’t apologise. At one point I was physically choking and had to close my mouth which she was extremely horrible about. Just to add a cherry on top of there no shits to give, they wrote my name under a COMPLETE different spelling even tho I corrected it in the dentist, multiple times, which therefore affected the financial help I was supposed to receive, so now I’m receiving fine threats in the post because they couldn’t be arsed to spell my name correctly. Therefore adding to the emotional turmoil they already caused. My tooth that they supposedly fixed was jagged, sharp and uncomfortable. She went on to lecture me about paying for a dentist (because I’ve been on a waitlist for 2 years for NHS), even tho I had already made it abundantly clear I was not in the financial position to do so. Couldn’t recommend this place less. Unless you want a guaranteed panic attack.

Avoid at all costs! Went for an emergency appointment after calling 111. As a highly anxious patient with a big phobia of the dentist, she showed no compassion, was very rude and not once reassured me. Had a tooth that needed to come out but refused to take it out and told me they couldnt do it there and for sedation elsewhere it is a 6 months waiting list!! No other recommendations offered! She deep cleaned the left hand side of my mouth where my problems were which was very rushed and left me heavily bleeding after and didnt offer to help clean me up so I had to deal with it myself! SHOCKING. Never going back there again.

Please don't make the mistake we have in choosing this as ur private dentist. What a horrible experience. They just want ur money.avoid at all cost their reviews are extremely bad have new manger evey couple of months

I am a very nervous dental patient and this was my first hygienist appointment for 20 years. The hygienist was aware of this but didn’t explain fully what she would be doing. I felt underprepared for the work she did. I also struggled to hear what she was saying and had to ask for clarification. It also felt like she was rushing.

Horrible experience, was in and out within 10 mins. You're just seen as a cash cow with no compassion. Like another patient has said in the reviews, I also got told that you could save the teeth with root canal but had received a refill. They kept going on about how expensive root canals are but didn’t understand why they couldn’t just do a root canal as I gone through the nhs. Would have cost me the same amount £27.40 for a root canal as it says on the nhs website. Rushed me out to speak to the reception to sign up for a monthly plan and discuss further treatment privately. I wouldn't visit this surgery again and don't recommend it. As you may have also noticed, all reviews get a default response which shows how much they care about the issues raised.