Shell

I am a regular customer and use this station for fuel at least three to four times a week. However, every time I visit, there is a sign on the toilets saying they are “out of order”. This happens consistently, not just occasionally. It appears that the toilets are kept closed permanently, which gives the impression that customers are not being allowed to use them. As a regular and loyal customer, I find this very disappointing and inconvenient.

I always have to stand outside waiting for the guy in night shift who wears glasses. His behaviour was quite rude and he asked me to go on a different pump. He made me wait for mins outside until I had to knock hard on the glass. I urge the manager to please took into this matter.

Filled up with fuel this morning 25/10/25 scanned barcode on my App as normal but didn't get my shell points added 🤔

Went to this petrol station last night 14-12-2024 guy was working in night shift (glasses on) refused to give his name, he used really racist words in his mother tongue against me on phone with someone while I was on counter. I am an English man but knows (basic Hindi) he was unaware of that. First I went there door was lock and stood 15 minutes outside than looked like this guy came from rear room and looked he was asleep I just said u look tired mate instead of responding back to me he was already on phone with someone and said so racist and abusive words against me. Luckily my phone recording was on and I am considering reporting this matter to police this guy shouldn’t allow to serve customers as he is so racist and nasty person. I really hope and request to owner and management take serious notice of this and make sure this is not happening to someone else . I m really stressed and have no words for this even he refused to give his name.simply kick him out he is not fit and proper person for job

Lazy staff that don't do nothing on night