Bankside Garage Ltd

Great job today, when many garages still on holiday. Oil leak that needed diagnosing and fixing before planned long trips in the coming days. ‘Bring it in’ they said and by 3.30pm all sorted with a bill coming in at less than £70 including labour, parts, fresh oil & VAT. Tom was super helpful with 2 phone calls as the job went on to explain the problem and how to fix it. Good old fashioned but professional service in clean and tidy premises at a very fair price. Thanks.

Top bunch of guys. Polite, good communication and willing to help. I had a brake light switch replacement and they were happy to diagnose the issue when my local garage said they were too busy and unsure if they could resolve the problem. Would definitely recommend as was sorted within a couple of days.. Thanks a lot!

Brilliant staff & Exceptional Service! My partner broke down on the way to work, so I drove to her location & took her to work & returned to her car & called the AA. I called Bankside Garage & spoke to the lovely Julie to explain the predicament & asked if they dealt with all car breakdown issues as I didn't want to have it towed there to then be told they can't repair it. Julie said they do all sorts of repairs but to be on the safe side, call back once the AA have confirmed the issue. AA patrol arrived within 45 mins of reporting the breakdown & the lovely young man diagnosed that the driveshaft had broken. A quick call to Julie & she confirmed that they could deal with the repair but due to existing work commitments, it was unlikely that they would be able to look at the car next week. Within 7 minutes of speaking to Julie, the car was at the garage & 🔑 were handed over. Imagine my surprise at getting a call at 14:15 from Julie giving me a quote for the repair & saying if they can get the parts this afternoon, they just might be able to carry out the repair & I could get the car back later, so of course I authorised them to proceed with the repair. 2hrs later, Julie called to say that the repair was complete & the car was ready for collection! I cannot thank Julie enough for the wonderful service that she had provided both on the phone & in person & also to the AA patrol & not forgetting the mechanic that did the repair. Absolutely exceptional service provided by all at Bankside Garage & I am more than happy to endorse & recommend them as a decent & trustworthy local garage & my partner has declared that this will always be her No.1 preferred garage of choice over any other in Ilkley & or the surrounding area!

Fantastic service. Called in without an appointment and they fixed the problem the same morning. Very impressive. Would highly recommend.

Blown Away. So I am mechanically minded and not a lot gets past me with garages. Was recommended this garage to help with my van as there were things that needed doing that required a ramp so I didn't want to take this on my self. Matty handled everything for me, he gave the van an full inspection and came back to me with a break down of what was needed, why and the cost. I was blown away by this and there was nothing I did not agree with whilst the cost was more than reasonable. Must admit, probably the best experience I have had from a garage and my old camper van now has years of life left in it. Above and beyond service, I wasn't pressured in to anything and I was given a brilliant understanding into what was urgent and what could wait if that was what I needed. Thank you so much - brilliant job.