Bensons for Beds Keighley

Ruby was extremely helpful. She showed me examples of the beds I was interested in both in the shop and online. I was buying for my daughter in America so she gave me both paper and email copies of everything we talked about so my daughter could access all the information. She was polite friendly and informative throughout the process. When I returned to purchase the bed my daughter had chosen I had a different lady who also treated me very well. She talked me through the delivery process and ensured I was aware of the protective and cleaning products. Everybody was very helpful. The price of the bed was excellent - it was a TV bed to be used in an Airbnb so will have a lot of use. Looking forward to it being delivered. Thank you for all your support.

Although we haven’t unpacked the bed yet (we are awaiting professional assembly for the TV bed), we cannot fault the experience. Hadiqa in the store was very helpful and patient, as we visited twice and she talked us through all the options. We received messages about delivery and these were accurate. The 2 delivery drivers were fantastic. It’s a 3 storey house and they were quick and efficient, taking everything up to the top floor. Fantastic experience all round.

Great service and very helpful. The guy who we spoke to was not pushy and offered lots of different mattresses to try

We were very pleased with the attention given to us by Alissiya. She took us all around the shop floor as we were deciding which type of bed was the best for us. She answered all our questions and was happy to take us back and forth to the beds we were considering. She did not pressurise us at all, so we talked about the experience when we came back home. Then later the same day, we rang back and placed the order. Hessy and Gav were fantastic and really nice too.We showed them the bedroom where the mattress was to be delivered, and also where they could leave the old one before taking it downstairs. They gave us a few minutes to brush down the existing base and to put the valance back on, and then we asked them if they could fix a castor at the bottom of the bed, which they did without question, beforelifting the new mattress on. It has been a pleasure to deal with Hessy and Gav and also to the Sales lady Alyssia, in the Keighley store. All a huge credit to your Company. Will definitely recommend Bensons for Beds! I am not on Facebook, so couldn't fill the Survey there.

Brilliant service from the Keighley team, especially Ruby, who helped me choose the perfect mattress and bed. Would definitely recommend.