Leeds General Infirmary

I wanted to personally thank Mr Panas Symeonides for his kind, caring, and reassuring approach. Before my appointment in July, I was quite apprehensive about my situation. However, from the moment Mr Symeonides saw me in clinic, his thorough examination and clear discussion put me at ease. Surgery was recommended after it became clear that all other treatments had been unsuccessful, which gave me confidence in the plan moving forward. Shortly after, I was contacted by Mr Symeonides PA, Katie, who impressed me with her first-class interpersonal skills. Katie was warm and understanding when discussing my surgery date and went out of her way to accommodate me following a cancellation, which meant I was offered the opportunity to be booked in within weeks. Her friendly manner and attention to detail made the process much less stressful and gave me great reassurance during a difficult time. While we often hear about challenges within the NHS, my experience demonstrates what an incredible public service it truly is. The most important factor is undoubtedly the people, and both Mr Symeonides and Katie are exemplary role models. Their professionalism and compassion made a significant difference to my journey, and I am sincerely grateful for their support. Please feel free to share my thanks with the wider team. Thank you again for making a difficult time much easier.

My husband was referred from Harrogate to Leeds to be seen in Oral Medicine by MCobine-Davies. He was treated with outstanding treatment and care, but not only that this Professor went beyond that for us. Communication was difficult as we were out of the area but this didn’t prevent her from making sure letters ect were received. So she personally dealt with the admin and posted letters personally!!! I have worked in the NHS for 40 years and Drs normally delete jobs but not this Professor. Thank you so much for your excellent service and treatment.

I am not a person to complain i usually am admitted to St James Leeds not going into detail but was admitted to. LGI A and E it was dreadfullwas admitted at 7 30 pm never offered anything to eat or drink even water next morning I told them that I had nothing to eat went through the night exactly the same evening I had my treatment at eg X-ray and was so stressed I asked if it was possible to have a cup of tea the nurse was very polite and offered to get me toast and tea the teas was so cold I couldn’t drink it and the toast was undercooked and so dry I could barely get the little I had down me I asked if it would be possible to replace they agreed but that was it nothing appeared I could go on and on about ways in there but it was so unacceptable no matter I’ll I am never again still can’t give the NHS enough praise but we all know how it is apology again but I hope things approve because I really dread being sent there again unfortunately

I had such a lovely experience at the delivery suite, thanks to the amazing midwives Sophie and Mia. Sophie was the one who showed me around the delivery suite and clearly explained all the procedures on the day she was so calm, kind and reassuring, which really helped me feel at ease. Mia looked after me during labour itself and was absolutely brilliant — patient, attentive and genuinely caring throughout. The only downside was a slightly uncomfortable interaction I witnessed between two staff members on the maternity ward afterwards — it felt tense and unprofessional at times, which wasn’t ideal in a setting that’s meant to feel calm and supportive. Other than that, I’m so grateful for the excellent care and support from the delivery suite team. Sophie and Mia were outstanding and really made the experience positive overall.

Here we are in the LGI the intensive care unit this is er David Mitchell, Dad i'm going to see mum, Mum I know you're having a brain trauma operation but I am doing this darts match for you. How's your mother David, I don't know, Dad Can I please get a drink from the vending machine. If you worked 40 hours a week you can get a drink, now then say goodbye to your mother you cannot love darts and your mother make your choice. Dad I'll be back in 2 seconds. I'm sorry mum you know how much I love darts.