Montreal Avenue Post Office

Issue with pending status on a parcel, but stated delivered. Checked on the date received and were very unhelpful and dismissive. Returned the day after with same status and explained the was the second time does returned and asked them to check. Woman at the counter was rude and belligerent. Offered no sentiment of customer service or politeness. Something that can avoided by choosing a different drop location in the future by choosing a place with staff that have manners.

Phoned yesterday to ask if my parcel was there to collect. Initially the man on the phone said "no" without even asking my name! The tracking information I have online says it's there waiting for collection, so this afternoon I made a trip in person. The lady behind the counter had a very rude attitude from the start and told me it wasn't there after she checked the computer. I asked her to have a look though the parcels just in case, which she did. I asked her what I should do as Evri says it's there and she shrugged at me! Super unhelpful.

I am not joking every time I’ve gone here the person at the counter has been awful. Loads of different members of staff I’ve had the displeasure of being served by. Rude as anything and no acknowledgement at all. Genuinely the worst service out of any place in Leeds.

I have tried to give this post office a go, giving the staff benefit of doubt, we all have off days, especially when it's a busy time. However, it doesn't seem to matter when you go into the post office, the staff... are rude! The manner in which they speak to customers and the lack of help is not not pleasant. I would rather drive to another then use my local, which is a shame

Love these guys. Always smiling and happy to help. My go to Post Office and parcel shop.