Hotel Chocolat
Hotel Chocolat at 20 Albion Place in Leeds offers a premium experience for chocolate lovers and those seeking a delightful treat. Renowned for its commitment to high-quality, ethically sourced cocoa, this popular spot combines a luxurious chocolate shop with a tempting cafe, earning a superb 4.4/5 star Google rating from over 750 reviews.
Visitors can explore an exquisite array of artisan chocolates, from luxurious truffles to innovative slabs. The menu also features delicious ice cream, including unique flavours like chocolate orange ice lolly, alongside gourmet hot chocolates – perfect for enjoying in a comfortable setting. Guests often praise the friendly and helpful staff, who provide excellent customer service, and appreciate the inviting atmosphere, making it a great place to relax, chat, or even catch up on a little work.
Visiting Information
Hotel Chocolat Leeds is open Monday to Saturday from 9:00 AM to 6:00 PM, and on Sundays from 10:00 AM to 5:00 PM. The establishment is committed to accessibility, featuring both a wheelchair-accessible entrance and restroom. For convenience, a variety of payment options are accepted, including credit cards, debit cards, and NFC payments.
Services & Amenities
Reviews from Google Maps
We periodically collect recent reviews for listings to help visitors decide if they'll like this venue. Members who claim listings can control where reviews and ratings are displayed, but we will not suppress negative reviews.
The reviews below were last updated on Friday, 30 January 2026 at 15:01.
I’ve had the pleasure of being served by the wonderful and most generous Sky today…! Thank YOU my lovely for your kindness and patience! 🤗🥳❤️ Jelani and Ola, your outstanding five star customer service puts most other establishments to shame. Thank you soooooooo much for the lovely, professional attitude, hospitality and kindness! ❤️
Nice place to sit and chat or do a little work. They have got great view of the town. Quick service too. Just one staff was not really interested in service but you know everyone has bad days. Apart from that great place to go grab a cuppa hot chocolate. Me and my sister had a sit for 30 minutes, had hot cup of hot chocolate, made plan for the day. The place has good interior with warm lighting. As we were in there, small groups of people came in and went , where I noticed that people love to sit in there to have a good quick chat and share a drink. Wheelchair accessible as well.
Had a nice experience and never tried them before I love the chocolate orange ice lolly, never had it in my entire life and my niece enjoyed her ice cream with caramel syrup It was tasty and so good. The ladies at the counter were very helpful.
Sam was literally amazing! He went through all of the hot chocolates with me and really sold it it to me. He’s extremely knowledgeable and I’m impressed and happily satisfied with all the information he gave me! Thank you Sam (:
Our always go-to coffee shop. I love all the hot chocolate drinks. The price is reasonable and the VIP card is helpful for discounts. The ambiance is perfect and friendly staff. Will recommend this place and will definitely go back. x
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📍 20 Albion Pl, Leeds LS1 6JS, UK
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20 Albion Pl, Leeds LS1 6JS, UK