Runners Need Leeds

I went in looking for Brooks trainers and found it hard to decide… the sales assistant was really patient and gave me a choice and explained the difference in support distribution and cushioning. It was really helpful when he suggested I also try them on the treadmill. A big mention to Rebecca who also served me…no pressure to buy just lots of helpful advice. She also sorted a re-gortex treatment in store which was brilliant. A big thank you to the brilliant Leeds team 🤩

Part of Go Outdoors, decent selection and staff were friendly. They helped me find the right shoes and before me helped one women with loads of shoes on floor demonstrating they are helpful and receptive. Will always go to go outdoors and happy they now have Runners Need as an extra add in (as wasnt there when I last went some time ago)

Very patient staff who really take the time to get to know your trainer needs. I visited a few times to ask questions and look at different running shoes and was given the same great service. El was particularly helpful. I didn’t purchase from there in the end due to not having the shoes I needed but I will definitely return again.

Brilliant gait analysis experience with Mike. He was super friendly, knowledgable and took time to explain the process and trainer options. Came away with some perfect trainers I can’t wait to use. Thank you for all your help!

Booked in for the gait analysis and came away from the experience a little cold, despite being paired up with some shoes in the end. Analysis itself was interesting but the assistant seemed a little put out and generally unenthusiastic about answering questions or making sure the shoes fit correctly. Might have just been an off day but it was a shame as it dampened the experience a little. My in-store collection timeframe was also a fair bit longer than I'm sure I was told and I was met with some resistance over a discount code I had. Again, not big deals in isolation but it added to the general dissatisfaction. Only worth doing if you're for sure going to be buying shoes. Certainly wouldn't want to spend £15 on the experience.