ibis budget Leeds Centre Royal Armouries Museum

No frills hotel (it’s in the name!) but everything was modern, clean and enough for a short stay. Free toiletries but no kettle. Snack vending machines and continental breakfast were available downstairs. Friendly welcome. Nearest parking 5-10 mins walk at NCP £15 a day which I pre-booked. Overall a good Leeds city centre location and great rates if booked in advance. View from 7th floor, I was asked if I was ok with heights!

If could leave no stars I would. My sister in-law booked and paid for a room for my niece and her as they were traveling to London and this was a stop gap for them on their way home. They arrived at the hotel at 9am but couldn't check as it was too early so were allowed to leave their bags. The girls made the hotel aware that they were going to London and would be late back which the reception assure them was absolutely fine. When the girls arrived back from London at 3am they were told they had sold their room and couldn't check in. This is disgusting. The reception had told them they had tired to contact them but had no response but this isn't true as the number they had on file was my sister in-laws number who had her phone stuck to her while my niece was out waiting for her return. They girls have had to sit in the lobby until the 1st train back home. The fact the hotel think it's ok to sell a room that already has been paid for is unacceptable. The fact they think it's ok to leave 2 young girls with no where to go when they had paid for a hotel room is beyond me. To make matters worse the hotel are in contact able. We have been calling the hotel over and over with no response. I will never use ibis again.

A little basic, room was okay for a night but wouldn't want to do an extended stay. No tea or coffee in the room was a bit surprising, but maybe I missed that in my research. Clean, comfy, warm and friendly. Would stay again if it was just night or two. Breakfast was basic toast, cereal, croissant etc. Again nothing special but did the job

Value for money. Breakfast was lovely. Staff were professional and helpful at all times. Location wise is very good and only 10-15 minute walk away. Will definitely be returning again! Thank you 😊

Appalling customer service I stayed here overnight after having laser eye surgery in Leeds. Already thought the price was excessive for the standard of hotel, but just needed somewhere to rest after the procedure. When I checked in, I asked the member of staff on the reception desk if somebody could show me to my room (because I had just had laser eye surgery, was in a lot of discomfort and my vision was severely impaired). The response was 'no' because he was the only member of staff and he couldn't leave the desk. He said that I'd be able to find the room no problem because the "numbers on the rooms are very big" which was not helpful at all.