Malmaison Leeds

We stayed here last Friday as we were taking in a concert at the arena, We chose this hotel specifically for the location, just a 15 min walk and close to the city centre. Easy to find when driving in and the car park booking (Q Parks) worked a treat, Check in was swift and easy, the room was ready 30 mins prior to check in which was a bonus. The upgraded room was nice, no problems with noise up on the 4th floor and the room facilities were as you would expect. Nothing flashy that blew your mind but it was a good size, very clean and a nice bathroom. Food wise we only ate Breakfast there and it was very good. I tried a bit of the chef's grenola and it was the best I have had anywhere, seriously. The full English was on point, a nice sized portion without going over the top. My only gripe would be the bar and breakfast area, it was too dark in there for my liking, I appreciate it's in the cellar so there wasn't much natural light but the decor was dark and drab too. It needs brightening up to put you in a good mood. Overall it was a great overnight stay, we go to Leeds often and we have stayed in numerous hotels but providing it remains competitively priced, it will be our go to hotel in the future

Stayed here over the weekend for a wedding, rooms were clean and needs met by kind cleaning staff. Cocktails in bar/lounge area were nice but not adequate staff so was long waits. Food was so disappointing and such a small menu!! So we had booked for a larger table the night before the wedding, I had ordered a burger which was dry and burnt, missing items and food taking an 1hour and 40 mins to even get to the table, dietary requirements completely over looked despite being discussed before! Poor customer service skills from a blonde haired ignorant waitress who completely disregarded complaints and sighed at the customers and walked off! such a shame as the hotel is lovely and in a great location but the food and service downstairs was awful.

Just returned from a 1 night stay ... Very welcoming reception staff.. The room was one of the best rooms we've ever stayed in. Breakfast spot on and friendly waiting staff. Would highly recommend 👌

Quiet and comfortable and convenient to train and shopping. We had two fabulous meals in the restaurant… the best since arriving in England. Thursday night half price steaks - flat iron and filet - and sides were cooked perfectly. Great desserts, too. Breakfast was better than that of our 5 star hotel in York. Fresh and hot with more options than the usual heavy English fare. Only one caveat, stairs from street to reception and the step down from tub/shower may be tricky for some.

Stayed here for two days. We found water entering our bedroom from the bathroom, despite the bathroom and bedroom being separated by a thick wall. We immediately told staff the next morning but they brushed it under the carpet and said they would investigate when we leave. They accused us of overfilling the bath tub, which never was. The bathroom was bone dry. I will never again be staying at a Malmaison hotel and worry for anyone staying in room 428.