Charm Massage and Spa

Horrendous!! I had a massage booked for Saturday 10th July and I called 2 days before to check the time as I’d forgotten and not had a confirmation. And they said “oh I’m sorry I’m gonna have to reschedule for Monday” ??!! What??!! I called you?? I would’ve turned up to this appointment with no one working? Appalling 🤬

So I arrived and didn’t realise it was the upstairs of a supermarket so it was hard to locate at first and this was not detailed on their website, I was a little early so I waited for 20 minutes, during this time there were 3 unsupervised young children wandering, shouting and playing. Not the kind of vibe you want when you’ve booked a relaxing massage! Eventually the lady came to get me and the massage itself itself was relaxing but I’d booked an aromatherapy massage and no scented oils were used, I was put in a few odd positions and wasn’t really explained what was happening. You could hear the children shouting and running around during the massage which made me feel the opposite of relaxed. It might have just been a bad day, I know every business has them but this was quite a bad first impression and I don’t intend to go back. Really subpar experience.

This was such an amazing massage and I've had so many!! I was in Leeds for the first time and had booked a 90 minute deep tissue massage. I thought it would be back, neck and shoulders but it was full body and it was just incredible. She also clicked my back at the end after putting me into all sorts of positions. She could tell/feel I had a bad shoulder and before I came here I was taking codeine every day for the pain. I visited 3 or 4 weeks ago now and I still haven't had to take pain killers since. I literally left feeling brand new and genuinely wish I lived in Leeds purely to come here all the time!! Whenever I come back, I will a million percent be coming back here! The ladies were so friendly and lovely too!! It was a little hard to find, you have to walk into the supermarket and walk up the stairs at the back to get there. I phoned them to say I couldn't find it and they helped me on the phone. One of the best massages and experiences I've ever had.

I've been to Charm twice now and really enjoyed both visits. I think it's not a place to go if you are new to Thai massage. The therapist is very strong and doesn't shy away from putting pressure on problem areas. This can cause pain/discomfort but if you are experienced then you know this is normal. If it's too much, say and they will stop. I think it's great value for money given over the road at Nuad Thai Boran you pay £20 more for the same thing. Happy to recommend and will definitely return.

Excellent Deep Tissue massage by Ray. I felt so relaxed afterwards and she was really helpful with the whole process, making sure I was comfortable with the massage! ✨