Market Weighton Group Practice

No surprise that the majority of reviews regards this doctors are the same. It really is a shambles, unfit for purpose and does not serve the local community. It's an absolute battle getting an appointment despite the surgery being located in a lovely purpose built building and the waiting room being practically empty each and everytime I have the misfortune of going or whilst using the pharmacy. I have attempted without success on numerous occasions to book an appointment for my youngest son, despite the seriousness of his illness at time of enquiry I have never been offered an appointment the same week. A couple of months ago I was told he could have an appointment for an ear infection that was causing him pain and affecting his hearing in 23 days from the date of my enquiry. Today I again had to attempt to book an appointment for my eldest child and despite the waiting room being like a ghost town, completely empty there was still no room at the inn. I have lived in Market Weighton for about 12 years and as a result of this practice being so inadequate I remain a patient in Hull where I grew up as I recieve an appointment the same day or the next day at the latest. This place needs a real shake up as so much more could be made of the service it should but does not provide. It's commonplace that local residents are seeking a doctor out of area as waiting times are absolutely ridiculous. Poor !

I have been with this doctors for many years now and over the maybe about 4 years its got worser its always long waiting times on the phone one time i was on hold for 1 hour trying to get an appointment and when I got through I had to wait 5 days until I received a message with an appointment but that wasent until another 8days so I had to go to hull Royal I had very bad back pain and they helped within 3 hours everytime im at the doctors its literally a ghost town there nobody in except staff and they dont have any appointments or any sooner ones? its ridiculous I dont like going to this doctors but I have no choice its the closest one to me im surprised this doctors is rated 2.3 stars should be alot lower that abit generous honestly gone down hill alot

Went for an ingrown toenail, got antibiotics fine but didn’t help with the actual ingrowth so I had to go back which they gave me a date a month away, went to that appointment and I was in and out in 30 seconds she made me take a picture of my toe and send it to her and leave, that was it A month for an appointment despite there never being anyone in there and then 20 seconds that that doctor has probably travelled to come into work for, I could’ve just gotten a referral after the first appointment but this whole ordeal has taken two months, it’s a good job I don’t have an active job The NHS complains they have no money yet this is how they’re using their resources, it was a total waste of the doctors time

Completely dysfunctional service cannot see or speak to a doctor. This practice is providing no service at all and is totally incompetent. I am in disbelief and appalled by the lack of service in patient healthcare this practice claims to provide there is no service at all. I await the automated reply!

One star is more than the practice deserves. Shambolic, embarrassing and a couple of lunchtime closures to train staff on telephone etiquette wouldn't go a miss! Honestly, I’m beyond frustrated with the way this surgery operates. There’s a complete lack of care, compassion, and basic decency. I don't call for a chat; I call the GP for medical assistance and each time, I’ve been met with either rudeness, indifference, or flat-out refusal to actually do anything useful. It feels like no one there actually wants to help – they just pass the buck or shut you down. What makes it worse is that this isn’t the first time. Due to the same level of neglect in the past; I was left with a lifelong issue and was dangerously close to developing sepsis. That experience alone should have been a wake-up call for them, but nothing has changed. The staff show no real concern for patient welfare. You’re treated like an inconvenience, not a person who’s unwell and just needs support. It’s genuinely upsetting how little empathy or urgency there is. This place has caused more harm than good, and I wouldn’t recommend it to anyone who actually values their health.